Front Office Executive/Front Office Reception/Front Office Associate

Svenska Hotels; Mumbai; On-site; INR 180,000 - 350,000; Full time

Job summary

Svenska Design Hotels in Mumbai invites a Front Office Associate/Executive to join our luxury boutique hotel’s front desk team. You will welcome guests, manage check-in/check-out, and coordinate reservations to ensure a seamless guest experience.

Ideal candidates have at least 6 months of front office experience and IDS software knowledge. Fresher, intern or OJT applicants are also welcome to apply, with training provided where needed.

Qualifications

• Experience in hotel front office operations.
• Fresher, intern or OJT candidates are welcome.

Responsibilities

• Should have 6 months or more experience in front office of hotel industry.
• Should have IDS software knowledge
• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.

Skills

Front office experience

Guest communication

Reservation handling

Tools

IDS software

Job description

Job Summary

Hiring Front Office Associate / Front Office Executive / Hotel Front Desk

Svenska Design Hotels

Curated collection of South Asia's finest luxury boutique hotels with 40 beautiful lifestyle hotels across the region. Boutique design 5-star business hotels.

Key Responsibilities

• Should have 6 months or more experience in front office of hotel industry.
• Should have IDS software knowledge
• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.

Eligibility

• Experienced, Fresher, Intern, OJT - can apply