Front Office Executive

Deutsche Consulting; Thrissur; On-site; INR 279,000 - 390,600; Full time

Job summary

Deutsche Consulting is seeking a Front Office Executive to manage the reception and administrative functions of our Thrissur office. You will be the first point of contact for clients, visitors, and internal stakeholders, delivering a professional and welcoming experience.

The role requires 1–3 years in a front office or administrative setting, excellent English communication, and strong MS Office skills. Candidates should be capable multitaskers who can work independently in a fast-paced

Qualifications

• 1–3 years of experience in front office/admin or client-facing roles.
• Excellent verbal and written English communication; fluency in regional language as applicable.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and email etiquette.

Responsibilities

• Serve as primary contact for clients, visitors, and partners with a welcoming impression.
• Manage calls, emails, and messages with prompt follow-up.
• Schedule meetings, appointments, and travel for consultants and executives.
• Maintain office directories, visitor logs, and internal records.
• Handle mail, courier services, and document distribution.
• Support filing, data entry, and report/presentation preparation.
• Ensure front desk area is tidy and stocked.
• Assist in internal events and conference room setups.
• Maintain confidentiality and professionalism in all interactions.

Skills

Front office

Communication

MS Office

Time management

Multitasking

Tools

Outlook

Gmail

Job description

Summary

The Front Office Executive plays a pivotal role in ensuring the smooth, professional, and efficient operation of the consulting firm’s reception and administrative functions. Acting as the first point of contact for clients, visitors, and internal stakeholders, this role demands exceptional interpersonal and organisational abilities. The ideal candidate will be responsible for managing front desk operations, coordinating communications, supporting executive teams, and maintaining a welcoming and productive office environment. With a strong emphasis on client satisfaction, professionalism, and attention to detail, the Front Office Executive contributes directly to the firm’s reputation and operational excellence. This role is ideal for a dynamic, fast-learning individual with a positive attitude and a keen eye for detail who thrives in a fast-paced, client-centric consulting environment.

Responsibilities

• Serve as the primary point of contact for clients, visitors, and business partners, ensuring a professional and welcoming first impression.
• Manage incoming calls, emails, and messages with promptness, accuracy, and appropriate follow-up.
• Schedule and coordinate meetings, appointments, and travel arrangements for consultants and executives.
• Maintain and update office directories, visitor logs, and internal communication records.
• Handle incoming and outgoing mail, courier services, and document distribution with precision.
• Support administrative functions including filing, data entry, and preparation of reports and presentations.
• Ensure the front office area is clean, organised, and well-stocked with necessary supplies.
• Assist in organising internal events, client meetings, and conference room setups.
• Uphold strict confidentiality and professionalism in all interactions and documentation.
• Stay updated on company policies, procedures, and client expectations to deliver consistent service.

Requirements

• 1–3 years of experience in a front office, administrative, or client-facing role, preferably in a professional services or consulting environment.
• Excellent verbal and written communication skills with fluency in English and regional language(s) as applicable.
• Proven client interfacing skills with a demonstrated ability to manage diverse interactions with professionalism and empathy.
• Strong administrative and organizational skills with the ability to multitask and prioritize effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with email clients (e.g., Outlook, Gmail) and email etiquette.
• Fast learner with the ability to adapt quickly to changing priorities and new systems.
• Positive personality with a proactive, solution-oriented mindset and a consistently positive attitude.
• High level of discretion, integrity, and commitment to confidentiality.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.