Front Office Executive

MTC Business; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

MTC Business in Mumbai seeks a dynamic professional to split responsibilities between Inside Sales (60%) and Front Desk management (40%). The candidate will handle sales inquiries, maintain relationships, and ensure a welcoming reception with professional support to management.

Ideal applicants have a bachelor's degree, 3–5 years of experience, strong communication, and proficiency in MS Office to manage records, quotations, and scheduling.

Qualifications

• Education: Any bachelor's degree.
• Work experience: 3 to 5 years.
• Presentable with excellent communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office.

Responsibilities

• Handle Inside Sales (60%): inbound/outbound calls, emails, inquiries, and CRM updates.
• Front Desk (40%): greet visitors, answer calls, coordinate files and meetings.
• Prepare quotes, proposals, and agreements.

Skills

Communication skills

Presentable

Organizational skills

Multitasking

Education

Bachelor's degree

Tools

MS Office

Job description

Job Summary

We are seeking a dynamic professional who will manage a role involving 60% of Inside Sales responsibilities and 40% of Front Desk management. The ideal candidate should possess strong communication, organizational, and interpersonal skills, with the ability to assist in sales activities while maintaining a professional and welcoming front desk environment.

Key Responsibilities

• Inside Sales (60%)
• Handle inbound and outbound sales calls, emails, and inquiries.
• Divert sales leads to relevant stakeholders and maintain customer relationships.
• Assist in sending brochures to potential clients.
• Prepare and follow up on sales quotations, proposals, and agreements.
• Maintain and update CRM/database with accurate client and sales information.
• Front Desk (40%)
• Serve as the first point of contact for visitors, clients, and vendors.
• Manage reception area, answer phone calls, and direct inquiries appropriately.
• Handle courier, mail, and document coordination.
• Schedule and manage meeting rooms, appointments, and visitor logs.
• Maintain a professional and welcoming office environment.
• Provide administrative support to management when required.

Required Qualifications & Skills

• Education Qualification: Any bachelors degree.
• Work Experience: 3 to 5 years
• Presentable, excellent communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office.