Front Office Executive

Cozmo Travel; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Cozmo Travel in Mumbai seeks a proactive Front Office Executive to manage reception and admin tasks, ensuring a smooth office operation. You will greet visitors, handle calls, coordinate with HR, and oversee MIS for office supplies.

The role requires a graduate degree, strong communication, and MS Office proficiency, with a focus on presenting a professional, organized reception and seamless vendor coordination.

Qualifications

• Excellent communication and interpersonal skills
• Presentable appearance and professional conduct
• Content development and MS-Office proficiency
• Attention to detail and collaboration with teams
• Willingness to learn and adapt in a dynamic office environment
• Experience in front office/admin roles is a plus

Responsibilities

• Greet and welcome guests/visitors and direct them appropriately
• Answer, screen and forward incoming calls
• Maintain tidy reception area with supplies and materials
• Provide information in-person, over the phone and via email
• Manage daily mail, deliveries and courier logistics
• Monitor office security and visitor logbook
• Handle MIS related to stationery and stock, vendor management
• Arrange transportation for events and guests and support HR activities
• Assist with content development for internal events and brand activities
• Coordinate with HR for interview processes and onboarding tasks

Skills

Communication skills

Presentable

Content development

Eye for detailing

Team playing ability

Learning agility

Education

Graduate degree in any discipline

Tools

MS Office Suite

Job description

Job Purpose:

To Create the best possible image of the company by welcoming all the entrants to office premise and managing admin tasks to enable business, HR & Admin function effectively.

Key Tasks:

• Greet and welcome guests/visitors as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries/courier
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
• Order office supplies and keep inventory of stock and managing MIS of that
• Arrange internal and external transportation for events, activities, trips, guests, etc.
• Printing Business Cards, ID card and vendor management.
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Perform all other ad hoc tasks assigned by the line manager.
• Welcoming interviewee and handover Interview evaluation sheet and coordinating with HR department
• Content development and craft for internal events, brand activities and events
• MIS preparation for Inward and Outward couriers, stationaries, FnB
• Taking initiative to keep the entire office hygiene (Including Washroom and Pantry) at the best possible standard
• Monitoring the performance of office boys by supervising them on daily basis
• Suggesting new ideas to create positive office vibes
• Vendor management

Personal Qualities / Behavioral Competencies:

• Learning agility
• Extremely Good Communication Skills
• Presentable
• Content development and MS-Office skills
• Eye for detailing
• Team playing ability and collaboration skills

Education:

• Graduate degree in any discipline

Experience:

• 3 Years of Previous working experience preferably as a Front Office Executive