Front Office Executive

Athree Intelligence Solutions; Hyderabad; On-site; INR 180,000 - 300,000; Full time

Job summary

Athree Intelligence Solutions in Hyderabad seeks a Front Office Executive Cum Student Counsellor to handle front-office operations, engage with student enquiries, and drive admissions conversions.

Responsibilities include counselling, managing inquiries, and supporting IT training program details, with preferred familiarity in digital marketing tools such as Canva and Meta Ads. Telugu and English fluency is advantageous.

Qualifications

• Fresh graduates with strong communication skills encouraged to apply.
• Experience in IT training institutes or admissions counselling is a plus.
• Basic computer literacy and MS Office proficiency required.

Responsibilities

• Counsel and advise prospective students and manage admissions.
• Greet visitors, handle calls and emails, and manage front-desk activities.
• Support digital marketing efforts, including social media postings and lead generation.

Skills

Communication skills

Counselling

Lead conversion

MS Office

Multitasking

Telugu language

English language

Digital marketing basics

Canva knowledge

Meta Ads knowledge

Education

Any graduate

Tools

Canva

Meta Ads

Job description

We are looking for a smart, enthusiastic, and confident Front Office Executive Cum Student Counsellor to manage front-office operations, handle student enquiries, provide career counselling, and convert prospective leads into admissions.

Candidates with knowledge of Digital Marketing and Social Media Management will be given preference.

Key Responsibilities

1. Student Counselling & Admissions (Primary Responsibility)

• Handle incoming calls, WhatsApp enquiries, and walk-in candidates.
• Explain IT training programs, course details, fees, and career opportunities.
• Follow up with prospective students and convert leads into admissions.
• Maintain student enquiry records and admission reports.
• Coordinate with trainers regarding batch schedules and student onboarding.

2. Front Office Management

• Welcome visitors and manage reception activities.
• Handle phone calls, emails, and appointments professionally.
• Maintain office records and support daily administrative activities.

3. Digital Marketing Support (Preferred)

• Assist in managing Instagram, Facebook, and LinkedIn pages.
• Create and publish basic promotional posts and course announcements.
• Support lead generation through social media campaigns.
• Basic knowledge of Canva, Meta Ads, or digital marketing tools is an added advantage.

Required Skills

• Excellent communication and interpersonal skills.
• Strong counselling, persuasion, and lead conversion abilities.
• Good knowledge of MS Office and basic computer applications.
• Ability to manage multiple enquiries and follow-ups.
• Fluency in Telugu and English preferred.
• Basic digital marketing knowledge is an added advantage.

Qualifications

• Any graduate.
• Freshers with excellent communication skills may apply.
• Previous experience in an IT training institute, educational consultancy, or admissions counselling is preferred.