Female Education Counsellor / Training Coordinator

VV Vision; Hyderabad; On-site; INR 200,000 - 360,000; Full time

Job summary

VV Vision Solutions is seeking an Education Counsellor to handle student enquiries and counsel candidates about IT training programs in Hyderabad. You will coordinate admissions and support daily institute operations, ensuring a smooth onboarding for new learners.

The role requires excellent communication, a positive attitude, and strong follow-up skills to engage students and professionals pursuing career development through training. Fluency in English, Hindi and Telugu is preferred.

Qualifications

• Excellent verbal communication and persuasive skills.
• Fluent in English, Hindi, and Telugu.
• Graduate with good communication skills.
• Experience in education counselling or telecalling is an advantage.

Responsibilities

• Counsel students and handle admissions.
• Explain training programs, schedules and procedures.
• Follow up with leads and maintain records.
• Coordinate classes, batches and trainer schedules.
• Maintain student databases and support daily institute activities.

Skills

Verbal communication

Interpersonal skills

Multilingual

MS Office

Telephone etiquette

Organizational skills

Education

Any Graduate

Tools

MS Office

Google Sheets

Excel

Job description

About the Role

VV Vision Solutions is looking for a confident, enthusiastic and responsible Education Counsellor to handle student enquiries, counsel prospective candidates about professional IT training programs, coordinate admissions and support daily training institute operations.

The ideal candidate should have excellent communication skills, a positive attitude, good convincing abilities and an interest in interacting with students and working professionals who are looking to develop their careers through professional training.

Roles & Responsibilities

1. Student Counselling & Admissions

• Handle incoming calls, WhatsApp enquiries and student walk-ins.
• Explain available training programs, course structures, duration and learning opportunities.
• Understand students' educational backgrounds, career goals and professional requirements.
• Guide students in selecting suitable training programs.
• Convert prospective enquiries into admissions through effective counselling and follow-ups.
• Explain demo classes, course schedules and admission procedures.

2. Lead Management & Follow-ups

• Contact prospective students from website, social media, advertisements and other lead sources.
• Follow up with interested candidates regularly.
• Maintain enquiry records and update lead status.
• Schedule demo sessions and counselling appointments.
• Maintain professional communication with prospective and existing students.

3. Training & Batch Coordination

• Coordinate with trainers regarding class schedules and batch timings.
• Inform students about class schedules, demo sessions and training updates.
• Maintain student attendance and batch details.
• Coordinate new batch registrations and student onboarding.
• Collect student feedback and communicate concerns to the concerned team.

4. Training Institute Administration

• Handle day-to-day administrative and coordination activities.
• Maintain student databases, admission records and enquiry reports.
• Assist with documentation and student registration.
• Coordinate with trainers, students and management.
• Support the smooth functioning of daily institute activities.

5. Student Relationship Management

• Maintain good relationships with students.
• Address basic student queries and coordinate resolutions.
• Follow up with students regarding classes, attendance and course progress.
• Support students throughout their training journey.

Required Skills

• Excellent verbal communication skills.
• Good convincing and interpersonal skills.
• Fluency in English, Hindi and Telugu.
• Basic knowledge of MS Office, Excel and Google Sheets.
• Good telephone etiquette and professional communication.
• Ability to manage multiple tasks and follow-ups.
• Positive attitude, patience and willingness to learn.
• Strong coordination and organizational skills.

Educational Qualification

• Any Graduate (preferred).
• Good communication skills are essential.
• Experience in education counselling, telecalling, admissions or training coordination will be an advantage.

Experience

• Preferred: 13 years in education counselling, student admissions, telecalling or training coordination.
• Freshers with excellent communication and convincing skills may also apply.

Candidate Profile

We are looking for someone who is:

• Friendly, confident and approachable.
• Responsible and organized.
• Comfortable interacting with students and working professionals.
• Interested in education, training and career development.
• Able to work independently and as part of a team.