Front Office Executive Female

E-planet International; Hyderabad; On-site; INR 180,000 - 300,000; Full time

Job summary

E-planet International in Hyderabad is seeking a customer-focused associate to handle walk-in and telephonic enquiries, manage appointments, and maintain CRM data. You will support admissions, visa documentation, and engagement activities while coordinating with counselors and processing teams.

The role requires good communication, basic MS Office skills, and a customer-centric approach; targets and deadlines apply. An education consultancy/BPO background is preferred.

Qualifications

• Any Graduate.
• 3 years of experience in Education Consultancy/BPO/Customer Service preferred.

Responsibilities

• Handle walk-in and telephonic enquiries.
• Manage appointments and lead follow-ups.
• Maintain student records and CRM data.
• Coordinate with counselors and processing teams.
• Provide excellent customer service to students and parents.
• Support admission and visa documentation processes.
• Prepare daily MIS reports and maintain office administration.
• Assist in promotional activities and student engagement programs.

Skills

Good communication

Interpersonal skills

MS Office

Customer-centric

Target-driven

Education

Any Graduate

Job description

Roles and Responsibilities:

• Handle walk-in and telephonic enquiries.
• Manage appointments and lead follow-ups.
• Maintain student records and CRM data.
• Coordinate with counselors and processing teams.
• Provide excellent customer service to students and parents.
• Support admission and visa documentation processes.
• Prepare daily MIS reports and maintain office administration.
• Assist in promotional activities and student engagement programs.

Qualification:

• Any Graduate.
• 03 years of experience in Education Consultancy/BPO/Customer Service preferred.

Skills:

• Good communication and interpersonal skills.
• Basic computer knowledge (MS Office).
• Customer-centric approach.
• Ability to work under targets and deadlines.