Admissions Counselor

Jio Institute; Navi Mumbai; Sur place; INR 300 000 - 450 000; Plein temps

Résumé du poste

Jio Institute in Navi Mumbai is seeking an admissions counsellor to guide prospects through programs, eligibility criteria and career prospects. You will counsel, assist with course selection, and shepherd applicants through the admission process.

You will coordinate campus visits, follow up with leads, and maintain records in the CRM. Strong communication, CRM and MS Office skills are essential in a dynamic education environment.

Qualifications

• Graduation with a good academic record.
• 2-5 years’ experience in admissions counselling, student recruitment, or related fields preferably in the education sector.
• Excellent interpersonal and communication skills (verbal and written)
• Proficiency in CRM software, MS Office, and basic data management
• Ability to handle a high volume of calls efficiently.
• Ability to handle multiple tasks and work under pressure with deadlines.

Responsabilités

• Counsel prospective students and their parents/guardians about academic programs, admission criteria, eligibility, and career prospects.
• Assist students in selecting appropriate courses or programs based on their interests, qualifications, and career goals.
• Guide applicants through the admission process including application submission, document verification, entrance exams (if applicable), and fee payment.
• Coordinate and schedule campus visits, sample a class, and admission counselling sessions (Online & Offline).
• Maintain regular communication with prospective students via phone, email, SMS, and in-person meetings.
• Follow up with leads generated from marketing campaigns, education fairs, and online inquiries to convert prospects into applicants.
• Maintain accurate records of all student interactions, applications, and admission status in the institute’s CRM or admission management system.
• Participate in education fairs, seminars, school visits, and other outreach events.
• Arrange campus tours for prospective applicants, family, guest who visit institutes for various other purposes.
• Support other Institutional activities throughout the year

Connaissances

Interpersonal skills

Verbal & written communication

CRM software

MS Office

Data management

Call handling

Multitasking

Formation

Graduation with good academic record

Outils

CRM software

MS Office

Description du poste

• Counsel prospective students and their parents/guardians about academic programs, admission criteria, eligibility, and career prospects.
• Assist students in selecting appropriate courses or programs based on their interests, qualifications, and career goals.
• Guide applicants through the admission process including application submission, document verification, entrance exams (if applicable), and fee payment.
• Coordinate and schedule campus visits, sample a class, and admission counselling sessions (Online & Offline).
• Maintain regular communication with prospective students via phone, email, SMS, and in-person meetings.
• Follow up with leads generated from marketing campaigns, education fairs, and online inquiries to convert prospects into applicants.
• Maintain accurate records of all student interactions, applications, and admission status in the institute’s CRM or admission management system.
• Participate in education fairs, seminars, school visits, and other outreach events.
• Arrange campus tours for prospective applicants, family, guest who visit institutes for various other purposes.
• Support other Institutional activities throughout the year

Minimum Qualifications:

Candidates should have done Graduation with a good academic record.

About 2 to 5 years’ experience in, admissions counselling, student recruitment, or related fields preferably in the education sector.

Job-Specific Knowledge & Skills:

• Excellent interpersonal and communication skills (verbal and written)
• Proficiency in CRM software, MS Office, and basic data management
• Ability to handle a high volume of calls efficiently.

Ability to handle multiple tasks and work under pressure with deadlines.