Front Office Executive

Brigade Group; Hyderabad; On-site; INR 250,000 - 380,000; Full time

Job summary

Brigade Group is seeking a front desk professional to manage guest check-in/out and provide high-quality service at the front of house in a hospitality setting.

You will handle guest inquiries, maintain registration and billing records, and collaborate with housekeeping to ensure smooth room preparation for guests.

Qualifications

• 0-8 years of experience in hospitality or related field.
• Excellent communication skills and ability to handle diverse clientele.
• Proficiency in basic computer applications such as MS Office.
• Strong attention to detail with accuracy in record-keeping.

Responsibilities

• Manage front office operations and smooth check-in/check-out for guests.
• Handle guest queries and concerns professionally with excellent service.
• Maintain accurate records of guest interactions, including registrations and billing.
• Coordinate with housekeeping and other departments to ensure room readiness.

Skills

Customer service

Communication

Attention to detail

Tools

Microsoft Office

Job description

Roles and Responsibilities :

• Manage front office operations, ensuring a smooth check-in/check-out process for guests.
• Handle guest queries and concerns in a professional manner, providing excellent customer service.
• Maintain accurate records of guest interactions, including registration forms and billing information.
• Coordinate with other departments (e.g. housekeeping) to ensure seamless room preparation and maintenance.

Job Requirements :

• 0-8 years of experience in hospitality industry or related field.
• Excellent communication skills with ability to handle diverse clientele.
• Proficiency in basic computer applications such as Microsoft Office Suite.
• Strong attention to detail with ability to maintain accuracy in record-keeping.