front office executive

CavinKare; Chennai District; On-site; INR 150,000 - 300,000; Full time

Job summary

CavinKare, Velachery-based veterinary hospital, seeks a friendly and responsible Front Office Executive to welcome pet parents and manage front desk tasks. You will interact with dogs and cats with compassion and professionalism, coordinating appointments and registrations while ensuring a calm, welcoming reception.

The role emphasizes clear communication, basic computer skills, and teamwork with veterinarians and staff to deliver smooth patient care and accurate billing.

Qualifications

• Must be comfortable around dogs and cats.
• Genuine interest in animal care and welfare.
• Good communication and interpersonal skills.
• Friendly, patient, and approachable personality.
• Basic computer knowledge.

Responsibilities

• Welcome and assist pet parents visiting the hospital.
• Handle front desk operations, appointments, and patient registrations.
• Manage phone calls, WhatsApp enquiries, and appointment bookings.
• Coordinate with veterinarians and the hospital team.
• Maintain patient and billing records accurately.
• Handle payments and basic billing-related activities.
• Guide pet parents regarding appointments, waiting times, and hospital procedures.
• Ensure the reception area is clean, organized, and welcoming.
• Handle pets calmly and patiently when required.
• Maintain a professional and compassionate approach while dealing with pet parents.

Skills

Communication skills

Interpersonal skills

Basic computer skills

Animal care interest

Customer service

Job description

About the Role

We are looking for a friendly and responsible Front Office Executive to join our veterinary hospital in Velachery. The ideal candidate should be comfortable interacting with dogs and cats and have a genuine love for pets.

Key Responsibilities

• Welcome and assist pet parents visiting the hospital.
• Handle front desk operations, appointments, and patient registrations.
• Manage phone calls, WhatsApp enquiries, and appointment bookings.
• Coordinate with veterinarians and the hospital team.
• Maintain patient and billing records accurately.
• Handle payments and basic billing-related activities.
• Guide pet parents regarding appointments, waiting times, and hospital procedures.
• Ensure the reception area is clean, organized, and welcoming.
• Handle pets calmly and patiently when required.
• Maintain a professional and compassionate approach while dealing with pet parents.

Requirements

• Must be comfortable around dogs and cats.
• Genuine interest in animal care and welfare.
• Good communication and interpersonal skills.
• Friendly, patient, and approachable personality.
• Basic computer knowledge.