Front Office Executive

Le Roma Hotels & Resorts; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

Le Roma Samsara in Bengaluru is seeking a Front Office Executive to be the face of South India's premier lakefront venue, handling check-ins, reservations and guest requests with professionalism.

You will coordinate with housekeeping, F&B and events teams, maintain front office records and billing, and ensure guest satisfaction through effective communication in English, Hindi and Kannada.

Qualifications

• 1-3 years experience in hospitality.
• Excellent communication skills.
• Fluency in English, Hindi, and Kannada.

Responsibilities

• Greet and check guests in and out, handling reservations and requests professionally.
• Act as the primary point of contact for guest queries and requests during their stay
• Coordinate with housekeeping, F&B and the events team so guest needs are met on time
• Maintain accurate front office records, folios and billing.

Skills

Excellent communication skills

Fluent English

Hindi fluency

Kannada fluency

Job description

Le Roma Samsara is looking for a Front Office Executive to be the face of South India's premier lakefront venue. You'll be the first and last impression for guests attending weddings, corporate events and stays, keeping check-in, requests and billing running smoothly.

What you’ll do

• Greet and check guests in and out, handling reservations and requests professionally
• Act as the primary point of contact for guest queries and requests during their stay
• Coordinate with housekeeping, F&B and the events team so guest needs are met on time
• Maintain accurate front office records, folios and billing

1-3 years experience in hospitality. Excellent communication skills. Fluency in English and Hindi/Kannada