Front Office Executive

Hearing Solutions; Bengaluru; On-site; INR 180,000 - 260,000; Full time

Job summary

Hearing Solutions in Bengaluru seeks a front desk executive to warmly welcome customers and gather their information. You will guide visitors to tests, purchases, or services and handle calls, registrations, and basic billing tasks. The role requires good communication, basic IT skills, and a customer-first mindset.

Relevant FOE experience in hospitals or clinics is a plus; graduation is preferred. The position is full-time and based at our centre in Bengaluru, with opportunities to coordinate

Qualifications

• Must have presentable personality and strong communication skills.
• Friendly, approachable demeanor and good interpersonal abilities.
• Solid verbal and written communication in English; Kannada is a plus.
• Good computer literacy and quick learning ability required.
• Willing to multitask and support multiple departments as needed.
• Experience in customer service or FOE in healthcare is advantageous.
• Candidates of all genders are welcome; age 19–30.
• Graduation preferred as a minimum education.

Responsibilities

• Welcome and assist customers on their arrival at the centre.
• Take down customer details using forms and templates.
• Confirm visit purpose and guide to tests, services, or purchases.
• Handle calls: receive, respond, and transfer with full information.
• Maintain walk-in and admin registers and update databases.
• Prepare client contact databases and filing of papers.
• Handle cash and accounts; deposit and maintain financial records.
• Coordinate with departments and generate daily reports for the branch.
• Coordinate office events and joining formalities; manage vendor contacts.
• Ensure office equipment (fax, printer, PABX) are functional.

Skills

Presentable personality

Communication skills

Friendly attitude

Analytical skills

Interpersonal skills

Flexible working time

Computers knowledge

English Kannada fluency

Quick learner

Multitasking

People-serving attitude

Customer service oriented

Excellent people skills

FOE hospital/clinic experience

Male/Female candidates

Graduation preferred

Age 19-30

Education

Graduation preferred

Job description

Role & responsibilities

Job description

Role & responsibilities

• To welcome & Assist Customer on their arrival in centre.
• Take down customers details and information. (Forms and official Templates to be filled).
• Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
• Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
• Maintaining walk inn register and admin registers.
• Preparation of database of Client contacts and updating.
• Filling papers/bills and important documents.
• Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
• Co coordinating with different Departments of the companies.
• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
• Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
• Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
• Should have all the maintenance staff contact number Organized and in order.
• Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
• Maintains confidentiality at all time of the organization fiscal and personnel related information.

II Skill Set (FOE)

• Candidate must have good presentable personality.
• Must have good communication skill.
• Friendly attitude will be helpful.
• Good analytical skill is essential.
• Good interpersonal skills/Soft Skills
• Must be flexible with working time.
• Candidate must have Good knowledge of computers.
• Should Speak English, Kannada . Fluently.
• Should be a quick learner.
• Multi tasking ability.
• Should possess an attitude to serve and help people.
• Customer Service oriented (C.S experience Preferred).
• Excellent people skills and ability to interact with a wide range of client, staff and customers.
• Having Experience as (FOE) in hospitals and clinics Preferable (H.S).
• Preferably looking for female and male candidates
• Graduation Preferred.
• Age 19 to 30 years