Front Office Administrator

Khushi; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Khushi in Mumbai is seeking a Clinic Operations Manager to drive day-to-day operations and lead the clinic’s revenue growth. You will supervise sales teams, front-office staff, and coordinate with dermatology professionals to deliver exceptional patient experiences.

Ideal candidates have proven sales, revenue generation and team-management skills, with strong communication and leadership abilities, and a track record of achieving business targets in a clinical setting.

Qualifications

• Experience in sales, revenue generation and leading teams.
• Strong communication and leadership abilities.
• Ability to manage clinic operations and achieve business targets.

Responsibilities

• Manage day-to-day clinic operations and ensure smooth functioning.
• Lead and supervise clinic staff, front-office executives and sales teams.
• Achieve monthly revenue, sales and conversion targets.
• Manage client consultations, follow-ups and customer relationships.
• Monitor appointment bookings, client retention and treatment-package sales.
• Coordinate with doctors, dermatologists and aesthetic professionals.
• Handle client concerns and maintain high standards of service.
• Track centre performance, prepare reports and implement business growth strategies.

Skills

Sales leadership

Revenue generation

Team management

Client relationship management

Job description

Location: Mumbai, Maharashtra

Industry: Aesthetics, Dermatology, Skin & Hair Care

Key Responsibilities

• Manage day-to-day clinic operations and ensure smooth functioning.
• Lead and supervise clinic staff, front-office executives and sales teams.
• Achieve monthly revenue, sales and conversion targets.
• Manage client consultations, follow-ups and customer relationships.
• Monitor appointment bookings, client retention and treatment‑package sales.
• Coordinate with doctors, dermatologists and aesthetic professionals.
• Handle client concerns and maintain high standards of service.
• Track centre performance, prepare reports and implement business growth strategies.

Requirements

• Proven experience in sales, revenue generation and team management.
• Strong communication, leadership and customer-handling skills.
• Ability to manage clinic operations and achieve business targets.