Front of House Porter

The Slieve Russell Hotel; Dehradun; On-site; INR 2,338,000 - 3,401,000; Full time

Benefits offered by this job

Career progression opportunities

Full training provided

Employee discounts

Job summary

The Slieve Russell Hotel in Ballyconnell, Co. Cavan, Ireland is seeking a friendly Receptionist to greet guests, manage check-ins, and provide top-notch service. You will help set up meeting rooms and ensure AV equipment works for events, and assist guests with luggage between rooms and event spaces.

Role covers five shifts per week, including weekends, with training provided. Front-of-house experience is advantageous but not essential, and there are opportunities for progression within the

Qualifications

• Exceptional customer service skills and a friendly manner.
• Excellent telephone etiquette and communication.
• Ability to work on your own initiative and stay calm under pressure.
• Reception experience is advantageous but not essential.

Responsibilities

• Meet and greet guests in a polite, friendly manner.
• Set up meeting rooms and check AV equipment for events.
• Assist guests with luggage between rooms and event spaces.
• Support other hotel departments as needed and cover shifts.

Skills

Customer service

Telephone manner

Initiative under pressure

Reception experience

Job description

Location: On site / Doon, Ballyconnell, Co.Cavan, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Front of House
Salary: Negotiable salary

This role will involve meeting and greeting customers and guests in a polite, friendly and inviting manner.

The role will ensure that meeting rooms are set up correctly and correct audio-visual equipment is working correctly as required by our guests. The role will involve setting function rooms for conferences and events and assisting in the serving and clearing after these events. The individual will be responsible for assisting guests with luggage to and from their bedrooms as well as assisting other departments within the hotel as required.

This is a role that will involve working 5 out of 7 shifts covering both weekends and during the week.

Skills Required

• Exceptional Customer Service skills,
• Excellent telephone manner
• Be able to work on your own initiative & cope well under pressure
• Previous work experience as a Receptionist would be an advantage, but not essential.

Benefits of working with us:

• Best Workplace Ireland in Hospitality 2025
• Great Place to Work Team Award 2025
• Top 20 Large Best Workplace Ireland
• Certified Great Place to Work for 3 Consecutive Years
• Best Place to Work 2024
• Excellent Employer by Failte Ireland 2023
• Investors in Diversity Bronze 2023
• Gold Awarded for our Environmental Sustainability in the Tourism Industry awarded by 50 Shades Greener
• Full training provided.
• Employee Discounts & Incentives
• Full nutritious meals Provided.
• Free use of Gym & Leisure Centre
• Employee assistance Programme – free confidential helpline
• Active Employee Social Club
• Company Pension Scheme
• Company Sick Pay Scheme
• Career Progression-including opportunities to gain recognised QQ1 LEVEL 6 third level qualifications.