Front Line Manager - HRO - Payroll & Benefits 4C

BrightClaim; Kolkata District; Hybrid; INR 1,500,000 - 2,800,000; Full time

Job summary

Genpact is seeking a Front Line Manager - HRO - Payroll & Benefits to lead end-to-end payroll operations in a hybrid setup in India. You will ensure accurate payroll closure, tax filings, and timely salary disbursements while coordinating with Banking, HR, and Accounting teams to align payroll with cross-functional impacts.

The role requires strong data-driven mindset, HR operations expertise, and certifications like CEBS/PHR are desirable.

Qualifications

• Must have data-driven continuous improvement mindset.
• Strong knowledge of HR operations and payroll processes.
• Lean Six Sigma practices (LSS) to optimize payroll workflows.

Responsibilities

• Lead end-to-end payroll operations with timely closure.
• Review payroll taxes and oversee monthly filings per statutory requirements.
• Coordinate with Banking team for salary disbursement funding and tax payments.
• Manage payroll activity including monthly variance analysis and account reconciliations.
• Support internal and external audits with documentation and cross-functional collaboration.

Skills

Data-Driven Improvement

HR Operations

Lean Six Sigma

Education

B.Com

B.A./B.Finance

MBA

MBA Analytics

Job description

Front Line Manager - HRO - Payroll & Benefits

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Lead end-to-end payroll operations, ensuring accurate and timely payroll closure. Review payroll-related taxes and oversee monthly tax filings in compliance with statutory requirements. Coordinate with the Banking team to ensure timely funding for salary disbursements and tax payments. Manage payroll activities including monthly variance analysis and account reconciliations. Provide necessary documentation and support for internal and external audits. Maintain strong communication and collaboration with Hiring, C&B, HR, and Accounting teams to align payroll operations with cross-functional impacts. Mentor and guide the payroll team to optimize performance and ensure process efficiency.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Employee Benefits Specialist (CEBS) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning

Required Skills

Data-Driven Continuous Improvement (DataBridge), Human Resources Operations, Lean Six Sigma (LSS)

Language

English (Required)

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

HRO - Payroll & Benefits

Remote Type

Hybrid

Work Shift

Variable (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.