Front Desk - Sector 9 Noida - Female

The Global Zone; Dadri; On-site; INR 180,000 - 240,000; Full time

Job summary

The Global Zone is seeking a proactive receptionist to manage front desk operations in Dadri, Uttar Pradesh. You will welcome visitors, answer calls, and address customer queries while coordinating with clients and internal teams to ensure smooth service delivery.

The role requires maintaining accurate customer records, following up on leads, and ensuring a professional, welcoming reception environment for all guests.

Qualifications

• Front desk operations and visitor handling experience.
• Ability to answer and route calls, and address customer queries.
• Experience using CRM systems to manage customer records.
• Coordination with clients and internal teams to ensure smooth service.

Responsibilities

• Handle front desk operations and visitor management.
• Attend and manage incoming calls and customer queries.
• Coordinate with clients and provide necessary assistance.
• Maintain customer records and follow up with leads.
• Handle CRM-related activities and update customer information.
• Coordinate with internal teams for smooth customer service.
• Maintain a professional and welcoming reception.

Skills

Front desk ops

Customer service

CRM software

Visitor management

Job description

• Handle front desk operations and visitor management.
• Attend and manage incoming calls and customer queries.
• Coordinate with clients and provide necessary assistance.
• Maintain customer records and follow up with leads.
• Handle CRM-related activities and update customer information.
• Coordinate with internal teams for smooth customer service.
• Maintain a professional and welcoming environment at the reception.