Front Desk Receptionist

FWS Associates; Gurugram District; Presencial; INR 300.000 - 500.000; Jornada completa

Descripción de la vacante

FWS Associates in Sector 114 Gurugram seeks an organized Receptionist / Admin Executive to manage front-desk operations, coordinate client communications about utility billing, handle basic HR documentation, and oversee daily office administration.

You will ensure smooth front-office operations, generate and email monthly electricity bills, manage pantry and housekeeping stocks, and assist onboarding and vendor coordination. 1–3 years' experience and a graduate degree are preferred.

Formación

• Graduate in any stream from a recognized university.
• 1–3 years of front office / admin experience.
• Proficiency in MS Office including Excel for billing.
• Excellent verbal and written communication skills.

Responsabilidades

• Front Office & Client Management: Manage the reception desk, greet visitors and route queries.
• Billing & Finance Administration: Generate and email electricity bills monthly to clients.
• Facility, Housekeeping & Pantry Management: Monitor pantry stocks and coordinate housekeeping.
• HR Support & Onboarding Documentation: Handle new joiner formalities and onboarding processes.

Conocimientos

Verbal communication

Written communication

Organizational skills

Multi-tasking

Educación

Graduate in any stream

Herramientas

MS Excel

MS Outlook

MS Office

Descripción del empleo

Location: Sector 114 Gurugram

Timings: Mon - Friday (10 am - 6Pm)

Position Summary

FWS is looking for an organized, articulate, and proactive Receptionist / Admin Executive to serve as the face of our company. In this dual‑role capacity, you will manage front‑desk operations, coordinate essential client communications regarding utility billing, handle basic HR documentation, and oversee daily office administration, housekeeping, and pantry inventories.

Key Responsibilities

1. Front Office & Client Management

• Front Desk Operations: Manage the reception desk professionally, greeting visitors, managing incoming/outgoing calls, and routing queries to the appropriate departments.
• Client Point of Contact: Act as the primary point of contact for clients concerning utility queries, specifically addressing and resolving questions related to electricity bills.

2. Billing & Finance Administration

• Utility Bill Generation: Accurately compute and prepare individual electricity bills for clients within the facility/network.
• Invoicing & Communication: Email structured electricity statements and bills to respective clients on a timely monthly basis, tracking acknowledgments or queries.

3. Facility, Housekeeping & Pantry Management

• Inventory Control: Monitor and maintain stock levels for pantry supplies, housekeeping materials, and office stationery.
• Vendor & Staff Oversight: Coordinate with housekeeping and vendor staff to ensure the office premises, meeting rooms, and front desk area remain clean, tidy, and presentable at all times.

4. HR Support & Onboarding Documentation

• New Joiner Formalities: Manage end‑to‑end documentation for new employees, ensuring files are complete and compliant.
• Background Checks (BGC): Coordinate background verification processes for newly joined personnel by liaising with vendors and candidates.
• Interview & Meeting Coordination: Schedule interviews, book meeting rooms, align calendars for hiring managers, and host candidates visiting the office.

Desired Candidate Profile

Experience: Minimum 1 to 3 years of proven experience as a Front Office Receptionist, Admin Executive, or similar corporate support role.

Education: Graduate in any stream from a recognized university.

Skills Required

• Proficiency in MS Office (specifically MS Excel for billing computations and MS Outlook for email communication).
• Excellent verbal and written communication skills.
• Well-organized with strong multi‑tasking abilities and a pleasant, professional demeanor.
• Basic understanding of administrative, HR onboarding, and facility upkeep procedures.