Front Desk Receptionist

ISM EDUTECH; Dadri; On-site; INR 240,000 - 360,000; Full time

Job summary

ISM EDUTECH is seeking a well-spoken Receptionist cum Admin Executive to manage front-desk operations, documentation, and MIS reporting. The role requires excellent English/Hindi communication, a professional demeanor, and strong MS Office skills.

1–3 years of experience and a Graduate qualification (Hotel Management background preferred) are desirable. The candidate will handle visitor receptions, calls, emails, and internal coordination, while maintaining records, preparing MIS reports, and

Qualifications

• Excellent verbal and written communication in English and Hindi.
• Well-groomed, presentable, courteous, professional personality.
• Good knowledge of MS Office, especially Excel and Word.
• Ability to prepare MIS reports and maintain accurate data.
• Strong documentation, filing, and record-keeping skills.

Responsibilities

• Front Desk Management: Welcome visitors, handle calls, manage appointments, ensure professional reception experience.
• Communication: Handle telephone calls, emails, and correspondence politely.
• Administrative Support: Manage daily activities, maintain office records, coordinate with internal departments.
• Documentation: Prepare, organize, update, and maintain files, registers, reports and documents.
• MIS Reporting: Prepare daily, weekly, monthly MIS reports and data sheets.
• MS Office Operations: Use MS Excel, Word, and PowerPoint for data entry and presentations.
• Record Management: Maintain databases and visitor/employee records.
• Coordination: Support meetings, courier management, and general office needs.
• Office Management: Keep reception area neat, organized, and presentable.
• Other Duties: Perform additional administrative tasks as needed.

Skills

English & Hindi communication

MS Office

Front desk / reception

MIS reporting

Organizational skills

Education

Graduate

Hotel Management background preferred

Tools

MS Excel

MS Word

PowerPoint

Job description

Experience: 1–3 years preferred

Qualification: Graduate; candidates with a Hotel Management background will be preferred.

Job Summary

We are looking for a well-spoken, presentable, and organized Receptionist cum Admin Executive to manage front-desk operations, administrative activities, documentation, and MIS reporting. The ideal candidate should have excellent communication skills, a professional attitude, strong organizational abilities, and good working knowledge of MS Office.

Key Responsibilities

• Front Desk Management: Welcome and attend to visitors, handle incoming calls, manage appointments, and ensure a professional reception experience.
• Communication: Handle telephone calls, emails, and correspondence in a polite and professional manner.
• Administrative Support: Manage day-to-day administrative activities, maintain office records, and coordinate with internal departments.
• Documentation: Prepare, organize, update, and maintain files, registers, reports, and other important documents.
• MIS Reporting: Prepare and maintain daily, weekly, and monthly MIS reports, trackers, and data sheets as required.
• MS Office Operations: Use MS Excel, Word, and PowerPoint for data entry, report preparation, documentation, and presentations.
• Record Management: Maintain accurate databases, employee or visitor records, and other administrative information.
• Coordination: Support meetings, appointments, courier management, and general office requirements.
• Office Management: Ensure the reception area and office environment remain neat, organized, and presentable.
• Other Duties: Perform additional administrative tasks as assigned by the reporting manager.

Required Skills and Competencies

• Excellent verbal and written communication skills in English and Hindi.
• Well-groomed, presentable, courteous, and professional personality.
• Good knowledge of MS Office, particularly MS Excel and MS Word.
• Ability to prepare MIS reports and maintain accurate data.
• Strong documentation, filing, and record-keeping skills.
• Good organizational, multitasking, and coordination abilities.
• Positive attitude, attention to detail, and a customer-service-oriented approach.

Preferred Candidate Profile

• A degree or diploma in Hotel Management will be an added advantage.
• Candidates with experience in hotel front office, guest relations, hospitality, or corporate reception will be preferred.
• Candidates should be comfortable handling both front-desk responsibilities and back-office administrative work.