Front Desk Executive cum Telecaller

Orane International; India; On-site; INR 201,000 - 279,000; Full time

Job summary

Orane International seeks a front desk and admissions support executive at its Punjab/Haryana center. You will welcome visitors, manage calls and emails, maintain visitor and student records, and ensure a professional brand experience at the center.

You will also handle inbound/outbound calls, follow up on leads, schedule counselling, and assist admissions. Strong English and local language skills, a graduate degree, and basic CRM/MS Office knowledge are required.

Qualifications

• Graduate in any discipline.
• 1-3 years experience in front desk, telecalling, or customer service.
• Excellent communication in English and local language.
• Presentable with strong interpersonal skills.
• Basic computer knowledge (MS Office, CRM).

Responsibilities

• Front Desk Management: greet visitors, manage inquiries, and maintain records.
• Telecalling & Admissions Support: handle calls, follow up leads, and schedule counselling.
• Sales & Coordination: support admissions targets and coordinate promotional activities.

Skills

English communication

Local language proficiency

CRM familiarity

Education

Graduation in any discipline

Tools

MS Office

CRM tools

Job description

Key Responsibilities

• Front Desk Management:
• Welcome and assist walk-in students, parents, and visitors professionally
• Manage front office operations including calls, emails, and inquiries
• Maintain visitor records, student databases, and center documentation
• Ensure a positive and professional brand experience at the center
• Telecalling & Admissions Support:
• Handle inbound and outbound calls to prospective students
• Follow up on leads and convert inquiries into admissions
• Provide accurate information about courses, fees, and career opportunities
• Schedule counselling sessions and coordinate with counsellorsMaintain call records and update CRM regularly
• Sales & Coordination:
• Support the admissions team in achieving enrollment targets
• Assist in planning and executing promotional activities and campaigns
• Coordinate with internal teams for smooth admission processes

Candidate Profile

• Graduate in any discipline
• 1-3 years of experience in front desk, telecalling, or customer service (education/beauty & wellness preferred)
• Excellent communication skills in English and local language
• Presentable personality with strong interpersonal skills
• Basic computer knowledge (MS Office, CRM tools).
• Location - Punjab, Haryana.