Walk-in | Tele Caller

ALLEN Career Institute; Hyderabad; On-site; INR 200,000 - 280,000; Full time

Benefits offered by this job

Flexible scheduling

Training provided

Job summary

ALLEN Career Institute in Hyderabad invites applications for an outbound telecalling role. You will interact with prospective students and parents, explain courses, fees, scholarships, and admissions, and drive enquiries and admissions through consistent follow-ups.

A high-volume calling capability and strong communication in English and Telugu are essential. Fresh graduates are welcome, with basic CRM proficiency and a customer-focused, energetic mindset.

Qualifications

• Graduate in any discipline; freshers can apply.
• Excellent communication in English and Telugu; Hindi will be an added advantage.
• Good convincing, interpersonal, and negotiation skills.
• Comfortable making a high volume of outbound calls.
• Customer-focused, energetic, and target-oriented approach.
• Basic computer knowledge and familiarity with CRM tools.
• Prior experience in telecalling, inside sales, counselling, or education sales will be an advantage.

Responsibilities

• Make outbound calls to prospective students and parents from provided leads.
• Understand student/parent requirements and recommend suitable courses and programs.
• Explain course details, fee structure, scholarships, admission process, and other relevant information.
• Follow up with interested students and parents to drive enquiries and admissions.
• Maintain regular follow-ups and update lead status in the CRM/system.
• Handle queries professionally and provide accurate information.
• Achieve daily, weekly, and monthly calling and admission-related targets.
• Coordinate with the admissions and academic teams whenever required.
• Maintain a positive and professional relationship with students and parents.
• Ensure timely and accurate documentation of all interactions.

Skills

Outbound calls

Communication skills

CRM familiarity

Negotiation

Customer focus

High volume calling

English & Telugu fluency

Education

Graduate in any discipline

Freshers welcome

Tools

CRM tools

Job description

Role & responsibilities

• Make outbound calls to prospective students and parents from provided leads.
• Understand student/parent requirements and recommend suitable courses and programs.
• Explain course details, fee structure, scholarships, admission process, and other relevant information.
• Follow up with interested students and parents to drive enquiries and admissions.
• Maintain regular follow-ups and update lead status in the CRM/system.
• Handle queries professionally and provide accurate information.
• Achieve daily, weekly, and monthly calling and admission-related targets.
• Coordinate with the admissions and academic teams whenever required.
• Maintain a positive and professional relationship with students and parents.
• Ensure timely and accurate documentation of all interactions.

Preferred candidate profile

• Graduate in any discipline; freshers can also apply.
• Excellent communication skills in English and Telugu; Hindi will be an added advantage.
• Good convincing, interpersonal, and negotiation skills.
• Comfortable making a high volume of outbound calls.
• Customer-focused, energetic, and target-oriented approach.
• Basic computer knowledge and familiarity with CRM tools.
• Prior experience in telecalling, inside sales, counselling, or education sales will be an advantage.