Front Desk Executive

Enrichwise Financial Services Pvt Ltd; Thane; On-site; INR 250,000 - 350,000; Full time

Job summary

Enrichwise Financial Services Pvt Ltd is seeking a capable Front Desk Executive in Thane. The role involves managing reception, coordinating client visits, and assisting internal teams with scheduling to ensure a professional, welcoming experience for every client.

The ideal candidate has 2–3 years of front desk or administrative coordination experience, strong English and Hindi communication skills (Marathi preferred), and proficiency in MS Office and CRM tools.

Qualifications

• Graduate in Commerce preferred.
• 2–3 years of Front Desk/Reception/Admin experience.
• Excellent communication in English and Hindi; Marathi preferred.
• Proficient in MS Office and comfortable with CRM or scheduling tools.
• Professional, courteous and well-groomed appearance.

Responsibilities

• Greet clients and visitors, creating a positive first impression.
• Manage calls, emails, and inquiries promptly.
• Coordinate appointments and meetings for advisors and management.
• Maintain visitor logs and handle documentation flow.
• Support HR or operations with administrative tasks as needed.

Skills

Client interaction

Reception/Front desk

Scheduling

MS Office

CRM

Excellent communication

Education

Bachelor's degree in Commerce

Tools

CRM software

Scheduling tools

Job description

Enrichwise is a 25+ year-old wealth management and tax advisory firm serving 7,000+ clients across India. With deep expertise in taxation, investments, and insurance, we are now building the next phase of our journey: AI-enabled financial technology solutions that simplify money management for India’s salaried and upwardly mobile professionals.

Role: Front Desk ExecutiveExperience: 2-3 years

Preferably Female and Corporate Background

Openings: 1

About the Role:

We are looking for a dynamic and well-groomed Front Desk Executive to be the face of our financial advisory firm. The ideal candidate will manage reception operations, coordinate client visits, assist internal teams with scheduling, and ensure a professional, welcoming experience for every client and visitor.

Key Responsibilities

Client Interaction & Reception

• Greet clients and visitors warmly, ensuring a professional first impression.
• Handle all incoming calls, emails, and inquiries promptly and courteously.
• Maintain the front office area — neat, organized, and aligned with brand aesthetics.

Administrative & Coordination Support:

• Manage appointment schedules and coordinate meetings for advisors and management.
• Maintain visitor logs and handle correspondence, courier services, and documentation flow.

Office & Event Assistance:

• Assist in coordinating client meetings, seminars, and internal events.
• Manage stationery, inventory, and vendor coordination.
• Support HR or operations teams in administrative duties as needed.

Professional Conduct:

• Ensure confidentiality and discretion in handling client data.
• Follow up on pending tasks, maintaining professionalism and timely communication.

Requirements:

• Graduate in Commerce preferred.
• 2–3 years of experience as a Front Desk Executive, Receptionist, or Admin Coordinator.
• Excellent communication skills (English and Hindi essential; Marathi preferred).
• Proficient in MS Office (Word, Excel) and comfortable using CRM or scheduling tools.
• Polished appearance and strong client-handling etiquette.

Key Attributes:

• Warm, approachable, and client-centric attitude.
• Strong organizational and multitasking abilities.
• Reliable, proactive, and a team player.
• High level of integrity and confidentiality.

Compensation:

Competitive salary based on experience and skillset, along with performance-based incentives.