Front Office Executive

Edwise International; Surat; On-site; INR 180,000 - 300,000; Full time

Job summary

Edwise International invites applications for a friendly Front Office Executive / Receptionist to be the first point of contact for students, parents, visitors and callers. The role requires excellent communication, a pleasant personality, and the ability to manage front desk operations while providing administrative support to ensure smooth day-to-day functioning of the office.

The ideal candidate should be well-groomed, organized, with good customer-handling abilities and basic MS Office

Qualifications

• Excellent communication and interpersonal skills.
• Pleasant personality and strong customer-handling abilities.
• Good organizational and multitasking abilities.
• Proficient with MS Office and basic computer skills.
• Ability to maintain records and handle administrative tasks efficiently.
• Professional demeanor and proactive attitude.

Responsibilities

• Welcome and assist students, parents, visitors, and guests at the office.
• Handle incoming calls, respond to queries, and transfer calls to the appropriate departments.
• Maintain daily records of incoming and outgoing calls.
• Manage front desk activities and provide administrative support as required.
• Maintain office checklists related to housekeeping, facility upkeep, and general office management.
• Coordinate with internal teams to ensure smooth communication and workflow.
• Maintain a professional and organized reception area.

Skills

Communication skills

Interpersonal skills

Customer handling

Organizational skills

Multitasking

MS Office

Record keeping

Administrative tasks

Positive attitude

Education

Bachelor's degree

Any discipline degree

Job description

We are looking for a friendly, organized, and professional Front Office Executive / Receptionist to be the first point of contact for students, parents, visitors, and callers. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front desk operations while providing administrative support to ensure smooth day-to-day functioning of the office.

Key Responsibilities

• Welcome and assist students, parents, visitors, and guests at the office.
• Handle incoming calls, respond to queries, and transfer calls to the appropriate departments.
• Maintain daily records of incoming and outgoing calls.
• Manage front desk activities and provide administrative support as required.
• Maintain office checklists related to housekeeping, facility upkeep, and general office management.
• Coordinate with internal teams to ensure smooth communication and workflow.
• Maintain a professional and organized reception area.

Skills Required

• Excellent communication and interpersonal skills.
• Pleasant personality with good customer-handling abilities.
• Good organizational and multitasking skills.
• Computer savvy with basic knowledge of MS Office.
• Ability to maintain records and handle administrative tasks efficiently.
• Positive attitude and professional approach.

Desired Candidate Profile

• Minimum Bachelor’s Degree completed.
• Graduate in any discipline.
• Freshers with good communication skills are welcome to apply.
• Prior experience as a receptionist, front office executive, or in administration will be an added advantage.
• Well-groomed, responsible, and comfortable interacting with students, parents, and visitors.