Front Desk Executive

Wisdom World School - Hadapsar; Pune District; Vor Ort; INR 240.000 - 320.000; Vollzeit

Zusammenfassung

Wisdom World School - Hadapsar is seeking a warm, professional Front Desk Executive to be the first point of contact for parents, students, and visitors. You will help keep the front office running smoothly with courteous in-person and telephonic assistance.

The role requires 2–3 years of front desk/reception experience, a graduate degree, and excellent English communication. Proficiency in MS Office and email is essential for daily operations.

Qualifikationen

• Minimum graduate in any discipline.
• 2–3 years of front desk/reception experience.
• Experience in ICSE/CBSE school is a strong plus.
• Excellent English communication, both written and spoken.
• Proficient in MS Office and email.

Aufgaben

• Greet and assist parents, students, staff, and visitors courteously in person and on the phone.
• Answer, screen, and route incoming calls and relay messages accurately.
• Respond to enquiries about school, admissions, timings, and events.
• Manage the front-desk email inbox and general correspondence.
• Support admissions with enquiry follow-ups, form issuance, and scheduling.
• Maintain organised records and visitor registers.
• Register visitors, issue passes, and follow safeguarding procedures.
• Keep reception area clean and welcoming at all times.

Kenntnisse

Front desk experience

Customer service

MS Office

English proficiency

Ausbildung

Bachelor’s degree

Tools

MS Office

Email

Jobbeschreibung

Wisdom World School (ICSE), Hadapsar — Amanora Park Town — is one of Pune's leading ICSE schools, part of the Vishwakarma Purple Educational Trust, home to 1,800+ students and a culture built on Courage, Compassion, and Commitment. We're looking for a warm, professional Front Desk Executive to be the first point of contact for our parents, students, and visitors, and to keep our front office running smoothly.

Key Responsibilities

• Greet and assist parents, students, staff, and visitors courteously — in person and over the phone
• Answer, screen, and route incoming calls; take and relay messages accurately
• Respond to walk-in and telephone enquiries about the school, admissions, timings, and events
• Manage the front-desk email inbox and general correspondence; reply or forward promptly
• Support the admissions team with enquiry follow-ups, form issuance, and appointment scheduling
• Maintain organised records and registers (visitor logs, enquiry data, courier/dispatch)
• Register visitors, issue passes, and follow the school's security and safeguarding procedures
• Keep the reception area clean, welcoming, and well-presented at all times.

Qualifications & Experience

• Minimum graduate (any discipline)
• Minimum 2–3 years of experience in a front desk, reception, front office, or administrative role
• Prior experience in an ICSE/CBSE school or educational institution is a strong plus
• Excellent command of English, both oral and written
• Proficiency in MS Office (Word and Excel) and email
• Strong communication, multitasking, and problem-solving skills with a customer-service mindset