Front Desk Executive

Vertex Infosoft Solutions Pvt. Ltd; Chandigarh; On-site; INR 250,000 - 420,000; Full time

Job summary

Vertex Infosoft Solutions Pvt. Ltd. invites applications for a Front Office Executive/Receptionist to manage the reception area, greet visitors, handle calls, and coordinate meetings. The role includes couriers, scheduling, access control, and basic HR support in a busy IT office.

The ideal candidate will have a graduate degree, strong communication and organizational skills, and the ability to work independently or in a team while maintaining confidentiality of sensitive information.

Qualifications

• Proven working experience as a Front Office Executive/Receptionist, preferably in an IT Company or Hotel Industry.
• Proficient in Microsoft Office applications (MS Word and MS Excel).
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational and time-management skills.
• Ability to work independently as well as in a team environment.
• Must be able to maintain confidentiality of sensitive information.

Responsibilities

• Maintaining the reception area: Keeping the reception area tidy and presentable.
• Greeting and welcoming visitors and coordinating meetings.
• Answering phone calls, forwarding messages and providing information.
• Handling couriers and parcels and recording their distribution.
• Managing appointments and conference room bookings.
• Controlling access to the premises for authorized personnel and visitors.
• Assisting with administrative tasks such as data entry and filing.
• Maintaining employee records and ensuring confidentiality.
• Providing general HR support, including interview scheduling and documentation.

Skills

Communication skills

Time management

Teamwork

Confidentiality

Education

Graduate/Postgraduate in any stream

Tools

MS Word

MS Excel

Job description

• Maintaining the reception area: Keeping the reception area tidy and presentable is essential. This includes organizing reading material; ensuring furniture is clean and in good condition.


• Greeting and welcoming visitors: Responsible for welcoming all guests, clients, visitors as they arrive at the office or reception area and coordinate with them to ensure smooth meetings.


• Answering phone calls: Handling incoming phone calls, forwarding calls to the appropriate individuals or departments, take messages, and provide general information to callers.


• Handling couriers and parcels: Responsible in receiving and distributing couriers or parcels, making entry in records and ensuring the package reach the right recipients promptly.


• Managing appointments and schedules: Schedule appointments for clients/visitors/conference room booking and coordinate with staff members to ensure smooth meetings.


• Managing access: Responsible for control the access to the premises, ensuring only authorized personnel or visitors enter the office.


• Assisting with administrative tasks: Responsible for the administrative duties, such as data entry, filing, and preparing documents as guided.


• Maintaining Employee Records: Helping to maintain and update employee records and databases, ensuring accuracy and confidentiality.


• General HR Support: Providing general administrative support to the HR team, such as scheduling interviews, maintaining meetings, handling inquiries, maintaining hiring and removal formalities/documentation as guided.

Requirements

• Proven working experience as a Front Office Executive/Receptionist, preferably in an IT Company or Hotel Industry.


• Proficient in Microsoft Office applications (MS word and MS excel)


• Excellent interpersonal, verbal, and written communication skills.


• Strong organizational and time-management skills.


• Ability to work independently as well as in a team environment.


• Must be able to maintain confidentiality of sensitive information.

Qualifications

• Graduate/Postgraduate in any stream

Skills & Qualities

• Excellent verbal and written communication skills.