Front Desk, Appointment & Patient Coordinator

Varnaa; Vadodara; On-site; INR 300,000 - 420,000; Full time

Job summary

Varnaa is seeking a Front Desk, Appointment & Patient Coordinator in Vadodara, Gujarat. The role centers on greeting patients, handling calls, scheduling appointments, and ensuring smooth front-office operations.

You will collaborate with healthcare providers and staff, maintain accurate patient records, and assist with referrals and basic insurance coordination while upholding professional and HIPAA-compliant communication standards.

Qualifications

• Strong English communication and computer skills required.

Responsibilities

• Answer and manage incoming patient calls
• Schedule, reschedule, and cancel appointments
• Handle new and existing patient inquiries
• Coordinate with providers and clinical staff
• Manage patient messages and follow-ups
• Verify and update patient information
• Work with EHR/practice management systems
• Assist with referrals and basic insurance coordination
• Maintain professional and HIPAA-compliant communication

Skills

English communication

Computer skills

HIPAA awareness

Tools

EHR systems

Practice management software

Job description

Front Desk, Appointment & Patient Coordinator

Position: Front Desk, Appointment & Patient Coordinator
Location: Vadodara, Gujarat
Job Type: Full-Time

Responsibilities

• Answer and manage incoming patient calls
• Schedule, reschedule, and cancel appointments
• Handle new and existing patient inquiries
• Coordinate with providers and clinical staff
• Manage patient messages and follow-ups
• Verify and update patient information
• Work with EHR/practice management systems
• Assist with referrals and basic insurance-related coordination
• Maintain professional and HIPAA-compliant communication

Preferred Experience

Experience working with U.S. healthcare practices, medical front desk, appointment scheduling, or patient coordination is preferred. Strong English communication and computer skills are required.