Freshers only | Virtual Drive | Customer Service Voice | 2nd Nov | 2pm

HCLTech

Dadri

On-site

INR 250,000 - 350,000

Full time

4 days ago

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Job summary

HCLTech in Noida is seeking a Customer Service Voice Associate for freshers. You will handle customer inquiries by phone, email, and chat, provide product information, and track interactions, working in a night shift.

The role offers practical exposure to global projects, a supportive team environment, and a pathway to grow in customer support.

Qualifications

Education: B.Com, BBA, BA, and B.Sc graduates only.
Undergraduates are not eligible.
Technical graduates are not eligible such as Btech / BCA.
Freshers only.

Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.
Assist customers with product information, order status, and general inquiries.
Maintain accurate and detailed records of customer interactions and transactions.
Provide feedback to management on recurring customer issues and suggest improvements.

Skills

Customer service

Phone support

Communication

Education

B.Com

BBA

B.Sc

Job description

Were Hiring Freshers at HCLTech !!!

Role - Customer Service Voice Role

Designation - Associate

Experience: Freshers only

Location: Noida

Shift : Night Shift

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
Assist customers with product information, order status, and general inquiries
Maintain accurate and detailed records of customer interactions and transactions
Provide feedback to management on recurring customer issues and suggest improvements

Why choose HCLTech ?

A great place for Finance candidates to learn, grow, and work on innovative global projects with a supportive team environment.

Eligibility Criteria: