Food And Beverage Captain

Dariya Hospitality; Navi Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

MELIOR INN in Navi Mumbai is seeking enthusiastic F&B Captains to supervise restaurant service operations and lead the service team, ensuring an exceptional dining experience for guests.

The role requires strong knowledge of service procedures, menu presentation, and the ability to manage staff during peak hours, while upholding high hospitality and hygiene standards.

Candidates with 2-4 years in F&B service and prior supervisory experience are preferred; hotel/hospitality qualification is a plus.

Qualifications

• 2-4 years of experience in F&B service, preferably in hotels or quality restaurants.
• Prior supervisory or team-leading experience is preferred.
• Strong communication and guest-handling skills essential.
• Knowledge of service procedures and menu presentation desired.

Responsibilities

• Supervise daily restaurant and F&B service operations to ensure smooth service.
• Assign duties to team members and monitor performance.
• Welcome guests; explain menu and take accurate orders.
• Coordinate with kitchen for timely delivery and special requests.
• Handle guest feedback and resolve service-related issues professionally.
• Maintain cleanliness, grooming, and hygiene standards.
• Ensure compliance with food safety and hospitality procedures.
• Assist with table setup, opening/closing, and shift handovers.
• Manage billing and table management as required.
• Support training and motivate staff to deliver excellent service.

Skills

Communication skills

Interpersonal skills

Guest handling

Leadership

Education

Hotel Management or Hospitality qualification

Job description

MELIOR INN is looking for enthusiastic, customer-focused, and experienced F&B Captains to supervise restaurant service operations, lead the service team, and ensure an excellent dining experience for guests. The ideal candidate should have strong restaurant service knowledge, team supervision skills, and the ability to maintain high standards of hospitality, hygiene, and guest satisfaction.

Key Responsibilities

• Supervise daily restaurant and food-and-beverage service operations to ensure smooth and efficient service.
• Assign duties to stewards and service team members and monitor their performance.
• Welcome guests, explain menu items, provide recommendations, and ensure accurate order taking.
• Coordinate with the kitchen team to ensure timely food delivery and accommodate special guest requests.
• Handle guest feedback, complaints, and service-related issues professionally.
• Maintain service quality, restaurant cleanliness, staff grooming, and hygiene standards.
• Ensure compliance with food safety, workplace safety, and hospitality service procedures.
• Assist with table setup, restaurant opening and closing activities, and shift handovers.
• Coordinate billing, table management, and stock checks as required.
• Support staff training and motivate team members to deliver excellent guest service.

Desired Candidate Profile

• 2-4 years of experience in food-and-beverage service, preferably in a hotel or quality restaurant.
• Previous experience in a supervisory or team-leading role is preferred.
• Good communication, interpersonal, and guest-handling skills.
• Strong knowledge of restaurant service procedures, menu presentation, and order coordination.
• Ability to manage service teams and maintain standards during peak business hours.
• Good problem-solving skills and a professional approach to guest complaints.
• Well-groomed, courteous, and service-oriented personality.
• Willingness to work flexible shifts, weekends, and holidays as per operational requirements.
• Hotel Management or Hospitality qualification preferred.