Food and Beverage Associate

Miros Hotels & Resorts; Mumbai, Neral; Presencial; INR 223.000 - 446.000; Jornada completa

Descripción de la vacante

Miros Hotels & Resorts in Mumbai is seeking a customer-focused Service Associate to greet guests, assist with menu selections, take and relay orders to the kitchen and bar, and ensure timely service with quality presentation.

The role involves monitoring guest satisfaction, clearing and resetting tables, assisting in dining area setup, handling payments, and upholding health and safety standards in a busy hotel dining environment.

Formación

• Guest-facing hospitality skills
• Customer service orientation
• Attention to detail
• Cash handling basics
• Teamwork
• Safety and sanitation awareness
• Communication skills
• Ability to multitask

Responsabilidades

• Greet guests warmly and assist with menu selections with recommendations
• Take orders accurately and relay to kitchen and bar
• Serve food and drinks timely while maintaining quality and presentation
• Monitor tables and resolve guest requests and issues
• Clear and reset tables to keep dining area clean
• Assist in dining area setup and decoration as needed
• Process payments accurately handling cash, card, and billing procedures
• Follow safety and sanitation policies when handling food and beverages

Descripción del empleo

1. Greet guests warmly and assist them with menu selections, providing knowledgeable recommendations when needed.

2. Take food and beverage orders accurately and relay them promptly to the kitchen and bar.

3. Serve food and drinks in a timely manner, ensuring all items meet quality and presentation standards.

4. Monitor tables to ensure guests are satisfied with their meals and service, responding to requests and resolving any issues.

5. Clear and reset tables promptly to maintain a clean and organized dining area.

6. Assist in the preparation and setup of the dining area for service, including arranging tables and chairs, and setting up decorations as needed.

7. Process guest payments accurately and efficiently, handling cash, credit cards, and billing procedures.

8. Follow all safety and sanitation policies when handling food and beverages to ensure the health and safety of guests.