Floor Manager-Vasundhra raj Luxury Jewellery

Vasundhra Raj Luxury; Dadri; On-site; INR 400,000 - 750,000; Full time

Benefits offered by this job

Paid leaves

Provident fund

Casual Leave (CL)

Sick Leave (SL)

Job summary

A luxury jewellery brand in India is seeking a full-time Floor Manager to oversee daily operations and manage customer experiences. This role involves leading the sales team, ensuring efficient store functioning, and maintaining high standards of customer service. Candidates should possess strong customer satisfaction skills, experience in operations management, and a bachelor's degree in relevant fields. Familiarity with the luxury retail industry is a plus. Benefits include paid leaves and provident fund.

Qualifications

• Strong proficiency in Customer Satisfaction and Customer Service.
• Experience in Operations Management to oversee daily tasks.
• Proven ability to train team members for exceptional customer experiences.
• Leadership skills to manage store operations effectively.
• Familiarity with the luxury retail or jewellery industry is advantageous.

Responsibilities

• Oversee daily operations and manage customer experiences.
• Lead the sales team to ensure satisfaction.
• Ensure efficient store functioning and maintain high customer service standards.
• Train and guide team members to meet company standards.

Skills

Customer Satisfaction

Customer Service

Communication

Operations Management

Leadership

Organisational Skills

Education

Bachelor's degree in business administration, retail management, or related fields

Job description

Vasundhra Raj Luxury is renowned for its exquisite handcrafted jewellery, specialising in gold, jadau, diamond, and precious gemstone designs. The brand is celebrated for its artistry and provides timeless luxury pieces. Vasundhra Raj’s dedication to quality and craftsmanship ensures an exceptional experience for its customers. The company represents elegance and precision in the jewellery industry.

Role Description

This is a full-time, on-site role for a Floor Manager at Vasundhra Raj Luxury, located in Noida. The Floor Manager will be responsible for overseeing daily operations, managing customer experiences to ensure satisfaction, and leading the sales team. Additional duties include ensuring efficient store functioning, training team members, and maintaining the highest standards of customer service to provide an exceptional shopping experience.

Qualifications

• Strong proficiency in Customer Satisfaction, Customer Service, and Communication to effectively engage with clients and ensure high-quality interactions.
• Experience in Operations Management with the ability to oversee store functionality and ensure efficient execution of daily tasks.
• Proven ability to train and guide team members to meet company standards and provide exceptional customer experiences.
• Leadership and organisational skills to manage store operations and maintain an effective and motivated team.
• Familiarity with the luxury retail or jewellery industry is a plus.
• Bachelor’s degree in business administration, retail management, or related fields preferred.

Please note: PL, CL,SL & PF are applicable in the company