Fitness Manager

Curefit; Haryana; Presencial; INR 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Cultfit, India’s leading fitness and wellness platform, seeks a dynamic Fitness Manager to lead gym operations, drive member engagement, and manage a high-performing team of fitness professionals.

You will coach Personal Trainers, ensure service quality, and align operations with company standards to maximize member satisfaction and retention. A Bachelor’s degree in a related field and 2–5 years’ leadership experience are preferred.

Formación

• Bachelor's degree in Physical Education, Sports Science, Fitness Management, or related field.
• Minimum 2–5 years of experience in fitness management, gym operations, or team leadership.
• Experience managing Personal Trainers and driving PT business.
• Strong leadership and people management skills.

Responsabilidades

• Lead, coach, and mentor a team of Personal Trainers and Fitness Coaches.
• Ensure high standards of service delivery and member satisfaction.
• Conduct regular performance reviews and provide continuous feedback.
• Support hiring, onboarding, and training of fitness professionals.
• Deliver an exceptional fitness experience to all members.
• Resolve member concerns and ensure high retention through proactive engagement.
• Drive Personal Training (PT) revenue and achieve monthly business targets.
• Monitor PT conversions, renewals, and member engagement metrics.
• Oversee daily gym operations and maintain smooth centre functioning.
• Maintain cleanliness, safety, and compliance with SOPs.
• Prepare operational reports and monitor centre KPIs.

Conocimientos

Team leadership

PT management

Performance reviews

Staff coaching

Customer service

Educación

Bachelor's degree in Physical Education / Sports Science / Fitness Management

Descripción del empleo

Cultfit is India's leading fitness and wellness platform, dedicated to transforming lives through world-class fitness experiences. We are looking for dynamic, customer-focused, and result-oriented Fitness Managers to lead gym operations, drive member engagement, and manage a high-performing team of fitness professionals.

Responsibilities

Key Responsibilities

• Lead, coach, and mentor a team of Personal Trainers and Fitness Coaches.
• Ensure high standards of service delivery and member satisfaction.
• Conduct regular performance reviews and provide continuous feedback.
• Support hiring, onboarding, and training of fitness professionals.

Member Experience

• Deliver an exceptional fitness experience to all members.
• Resolve member concerns and ensure high retention through proactive engagement.
• Conduct fitness consultations and guide members towards achieving their fitness goals.
• Ensure adherence to Cultfit's service standards and operational excellence.

Business & Revenue

• Drive Personal Training (PT) revenue and achieve monthly business targets.
• Monitor PT conversions, renewals, and member engagement metrics.
• Identify opportunities to improve club performance and member retention.
• Collaborate with the sales team to maximize business growth.

Operations

• Oversee daily gym operations and maintain smooth centre functioning.
• Ensure equipment is well-maintained and operational.
• Maintain cleanliness, safety, and compliance with company SOPs.
• Prepare operational reports and monitor centre KPIs.

Compliance

• Ensure trainers follow standard operating procedures and safety protocols.
• Maintain accurate operational records and documentation.
• Support audits and compliance requirements as per company policies.

Qualifications

• Bachelor's degree in Physical Education, Sports Science, Fitness Management, or a related field.
• Minimum 2–5 years of experience in fitness management, gym operations, or team leadership.
• Experience managing Personal Trainers and driving PT business.
• Strong leadership and people management skills.