Field Support Engineer | Agra

Team Computers; Agra District; On-site; INR 250,000 - 400,000; Full time

Job summary

Team Computers is seeking a Field Support Engineer to provide on-site IT support in the Agra region. You will be responsible for hands-on installation, configuration, and troubleshooting of desktops, laptops, printers, and scanners at user locations.

The role includes visiting user sites, resolving technical issues, performing basic network checks, and maintaining service logs to ensure smooth IT operations. Independent field work and clear communication with users are essential.

Qualifications

• Experience with IT hardware installation, configuration, and troubleshooting.
• Strong knowledge of computer hardware and OS setup.
• Ability to communicate effectively with users while in the field.

Responsibilities

• Install, configure, and troubleshoot desktops, laptops, printers, and scanners at user sites.
• Provide onsite technical support for hardware and software issues.
• Perform basic network and connectivity checks to ensure uptime.

Skills

Computer hardware

OS installation

Basic networking

Troubleshooting

Communication skills

Field work

Job description

Job Title: Field Support Engineer

Job Description:

We are looking for a Field Support Engineer with good hands-on experience in desktops, laptops, printers, and scanners. The candidate should be able to handle installation, configuration, and troubleshooting of IT hardware and software. Responsibilities include visiting user locations, resolving technical issues, and ensuring smooth IT operations.

Key Responsibilities:

• Install, configure, and troubleshoot desktops, laptops, printers, and scanners
• Provide onsite technical support for hardware and software issues
• Perform basic network and connectivity checks
• Maintain service logs and update issue status
• Ensure timely resolution of user problems

Skills Required:

• Strong knowledge of computer hardware
• Experience with OS installation and basic networking
• Good problem-solving and communication skills
• Ability to work independently in the field