Field Service Engineer

ABB; Maharashtra; On-site; INR 400,000 - 650,000; Full time

Job summary

ABB Motion in India seeks a Service Engineer to execute on-site service work for HV motors with a first-time-right approach, following ABB standards and safety guidelines.

You will identify customer pain points, perform field service tasks, prepare material lists, and troubleshoot equipment. Travel is frequent, and strong communication helps ensure customer satisfaction.

Qualifications

• Experience with HV motor installation, testing and commissioning.
• Experience repairing and troubleshooting HV motors.
• Willing to travel frequently.
• Full-time B.Tech in Electrical Engineering or Diploma in EE.
• Good communication skills.
• Customer-facing experience and strong product knowledge.

Responsibilities

• On-site work with customers to identify improvements.
• Perform field service tasks and diagnose issues.
• Prepare material lists and ensure parts are available.
• Troubleshoot equipment and propose corrective actions.

Skills

HV Motors

Troubleshooting

Customer handling

Communication skills

Field service

Travel readiness

Education

B.Tech EE

Diploma in EE

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Service Team Leader

Your Role And Responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is:

This role is contributing to the Motion business based at Bangalore, India:

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications For The Role

• Strong Knowledge of Installation Testing and Commissioning of HV Motors
• Worked On Repairing and troubleshooting of HV Motors
• Open for Frequent Travel
• Full time B.Tech EE or Diploma in EE
• Good In Com Skills
• Good in Customer Handling
• Strong Technical knowledge of products

More About Us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

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