Field Service Engineer

BlackBerry Inc.; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

ABB is seeking a Field Service Engineer in Mumbai, India to execute service work on ABB DCS 800xA systems with low-to-medium complexity per work instructions and safety guidelines. You will deliver quality service to satisfy customers and support DCS performance, upgrades, and commissioning.

The role involves collaboration with Plant Operations, Maintenance and Control System Engineering Teams, with emphasis on timely action and first-time-right delivery.

Qualifications

• 3–8 years of practical service engineering for ABB Symphony or 800xA in Oil, Gas & Chemical.
• Full-time Diploma or Degree in Electrical, Electronics, or Instrumentation Engineering.
• Extensive background in DCS hardware & application engineering, HMI, library development, third party communication, testing and commissioning.
• Proficiency in ABB System 800xA (min 1 year); knowledge of Freelance and protocols Profibus, Modbus, and OPC.
• Experience as a resident engineer on brownfield DCS projects including modifications, retrofits, controller migrations, and on-site commissioning.
• Capable of effective communication in English (written and verbal).

Responsibilities

• Perform entry-level field service tasks on ABB DCS 800 XA, identifying issues and performing analysis via remote or on-site activity per service categories and products.
• Prepare material lists and ensure availability and quality of materials, parts, and equipment for service activities.
• Execute work with a first-time-right approach, ensuring timely delivery and adherence to quality standards.
• Prepare all documents and customer reports to be signed by the customer representative.
• Collaborate with Plant Operations, Maintenance, and Control System Engineering Teams for DCS performance, upgrades, commissioning and ongoing system support.

Skills

English communication

Field service

Problem solving

Education

Electrical/Electronics/Instrumentation Engineering (Diploma/Degree)

Tools

ABB Symphony

ABB System 800xA

Freelance

Profibus

Modbus

OPC

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Role & Responsibilities

• In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
• Each day, you will deliver quality service to satisfy customers.
• You will also showcase your ability by displaying clear understanding of timely action and care in your own area of responsibility.
• This role is contributing to the Automation – Energy division in Mumbai- India region.
• Main stakeholders are Plant Operations, Maintenance, and Control System Engineering Teams responsible for DCS performance, upgrades, commissioning, and ongoing system support.
• You will be mainly accountable for:
• Performing entry level field service tasks in ABB DCS 800 XA, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Executing work on a first-time right approach with customers and ensuring the job is done on time and as quality standards.
• Preparing all documents and customer reports to be signed by the customer representative.

Qualifications

• Possess 3-8 years of practical experience in service engineering for ABB Symphony or 800xA systems within the Oil, Gas & Chemical industry.
• Full-time Diploma or Degree holder in Electrical, Electronics, or Instrumentation Engineering.
• Extensive background in DCS hardware & application engineering, HMI, library development, third party communication, testing, and commissioning.
• Demonstrated proficiency in ABB System 800xA (minimum 1 year); knowledge of other ABB Systems like Freelance and communication protocols such as Profibus, Modbus, and OPC.
• Skilled in executing brownfield DCS projects as Resident engineer including application modifications, retrofits, controller migrations, and on-site commissioning.
• Capable of effective communication in English (written and verbal).

More about us: The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.