Field Sales Trainer For Broadband

Talent Leads HR; Pune District, Chennai District, Bengaluru; On-site; INR 300,000 - 550,000; Full time

Job summary

Talent Leads HR is seeking a role focused on end-to-end OJT delivery and field coaching for new joiners across locations in Pune, Maharashtra. The incumbent will track OJT completion, supervise territory familiarization, and coach in-field customer approaches including lead generation and appointment setting.

Responsibilities include live pitch monitoring, on-the-spot enhancement, structured shadowing for bookings, and ensuring proper handovers.

Responsibilities

• Own end-to-end OJT delivery and field coaching for new joiners across locations.
• Track OJT completion: activity hours, daily outputs, pitch scores, and readiness status.
• Drive territory familiarization: market mapping, society entry methods, beat planning, and KDM connect.
• Coach field customer approach: society activities, cold calling, door knocking, and appointment setting.
• Ensure strong lead generation and follow-ups with proper hygiene and next-step closure.
• Conduct live pitch monitoring during customer interactions using a standard checklist.
• Provide on-the-spot pitch enhancement: need discovery, plan, objections, and closing.
• Run shadowing for new booking handling and customer expectation setting.
• Enable installation shadowing to ensure correct handover and reduce wrong commitments.
• Audit, certification, MIS & continuous improvement: daily DST Sales Pitch audits and remedial coaching.
• Maintain daily/weekly OJT MIS and share key field insights for training content improvement.

Skills

OJT delivery

Field coaching

Lead generation

Pitch coaching

Shadowing

Audit & MIS

Job description

Role & responsibilities

OJT Planning & Ownership:

• Own end-to-end OJT delivery and field coaching for new joiners (DST/DSA/FOS) across assigned locations.
• Track OJT completion: activity hours, daily outputs, pitch scores, and readiness status for each learner.

Territory & Activity Execution:

• Drive territory familiarization: market/society mapping, society entry methods, beat planning, and KDM connect.
• Coach customer approach in-field: society activities, cold calling, door knocking, and appointment setting.
• Ensure strong lead generation + follow-ups with proper lead hygiene and next-step closure discipline.

Pitch Coaching & Shadowing:

• Conduct live pitch monitoring during customer interactions using a standard checklist.
• Provide on-the-spot pitch enhancement: need discovery, plan recommendation, objections, and closing.
• Run structured shadowing for new booking handling (offers/plans) and customer expectation setting.
• Enable installation shadowing to ensure correct customer handover and reduce wrong commitments.

Audit, Certification, MIS & Continuous Improvement:

• Conduct daily Audits of DST Sales Pitch and Grooming, Run remedial coaching for low performers and support certification/sign-off with ASI/ASM.
• Maintain daily/weekly OJT MIS and share key field insights for training content improvement.