Field Relationship Manager (Packers & Movers) HS

NoBroker; Bengaluru; On-site; INR 420,000 - 600,000; Full time

Benefits offered by this job

Health insurance up to 1 lakh

Fuel reimbursement for field visits

Performance-based incentives

Job summary

NoBroker in Bengaluru is seeking a field sales executive to manage pre-move surveys, vendor coordination, and end-to-end relocation execution.

You will be the single point of contact for customers, handle escalations, and drive field visits and conversions with incentives and a fast-track growth path.

Qualifications

• Own a valid bike and driving license; daily field visits across the city.
• Freshers to experienced in field sales, logistics coordination, or CRM.
• Strong interpersonal and communication skills for ground interactions with customers and vendors.
• Self-driven, punctual, and target-oriented with a problem-solving mindset.
• Comfortable using smartphone apps and basic CRM/Google Sheets for reporting.
• Graduates preferred; HSC with relevant field experience will be considered.
• Local candidates with good knowledge of city geography will have an advantage.

Responsibilities

• Visit customer locations for pre-move surveys and assess household volume and logistical requirements.
• Build and maintain relationships with empanelled PNM vendors and moving partners in your assigned territory.
• Coordinate end-to-end move execution: packing, loading, transit, unloading, and unpacking.
• Act as a single point of contact for the customer throughout the relocation journey.
• Handle on-ground escalations, damage complaints, and service issues with prompt resolution.
• Collect customer feedback and service completion confirmations post-move.
• Identify upsell opportunities for services like home cleaning, storage, and painting.
• Update job status, visit logs, and customer details in the CRM daily.
• Meet weekly and monthly field visit and conversion targets assigned by the team lead.

Skills

Bike ownership

Freshers to field sales/CRM experience

Interpersonal communication

Self-driven/target-oriented

CRM/Google Sheets reporting

Local city geography knowledge

Education

Graduates preferred

HSC with field experience considered

Tools

CRM

Google Sheets

Job description

Key Responsibilities:

• Visit customer locations for pre-move surveys and accurately assess household volume, special items, and logistical requirements.
• Build and maintain strong relationships with empanelled PNM vendors and moving partners in your assigned territory.
• Coordinate end-to-end move execution packing, loading, transit, unloading, and unpacking ensuring adherence to committed timelines.
• Act as a single point of contact for the customer throughout the relocation journey.
• Handle on-ground escalations, damage complaints, and service issues with prompt resolution.
• Collect customer feedback and service completion confirmations post-move.
• Identify upsell opportunities for value-added services such as home cleaning, storage, and painting.
• Update job status, visit logs, and customer details in the CRM on a daily basis.
• Meet weekly and monthly field visit and conversion targets assigned by the team lead.

Desired Candidate Profile:

• - Own bike + valid driving licence non-negotiable. The role requires daily field visits across the city.
• -freshers to experience in field sales, logistics coordination, or customer relationship management.
• - Strong interpersonal and communication skills comfortable dealing with customers and vendors on the ground.
• - Self-driven, punctual, and target-oriented with a problem-solving mindset.
• - Comfortable using smartphone apps and basic CRM/Google Sheets for daily reporting.
• - Graduates preferred; HSC with relevant field experience will also be considered.
• - Local candidates with good knowledge of city geography will have an advantage.

What's in It for You:

• - Fixed salary + attractive performance-based incentives on every completed move.
• - Fuel reimbursement for field visits.
• - Health insurance up to 1 lakh.
• - Fast-track growth into senior FRM, Team Lead, or Operations roles.
• - Structured onboarding and training from day one.
• - Work with a high-energy team at India's leading prop-tech company.