Field Relationship Manager BY HS

NoBroker; Bengaluru; On-site; INR 279,000 - 502,000; Full time

Benefits offered by this job

Fuel reimbursement

Health insurance

Performance incentives

Career growth & training

Onboarding

Job summary

NoBroker in Bengaluru is seeking a field sales professional to handle pre-move surveys and end-to-end relocation coordination. You will build vendor relationships, ensure timely move execution, and serve as the primary customer contact throughout the relocation journey.

The role requires daily field visits, strong communication, and a problem-solving mindset, with performance-based incentives and growth paths into senior FRM, Team Lead, or Operations roles.

Qualifications

• Own bike and valid driving license; daily field visits across the city.
• 3 years of experience in field sales, logistics coordination, or CRM.
• Strong interpersonal and communication skills with customers and vendors on ground.
• Self-driven, punctual, and target-oriented with a problem-solving mindset.
• Comfortable using smartphone apps and basic CRM/Google Sheets for daily reporting.
• Graduates preferred; HSC with relevant field experience will be considered.
• Local candidates with knowledge of city geography advantageous.

Responsibilities

• Visit customer locations for pre-move surveys and assess household volume and requirements.
• Build and maintain relationships with empanelled vendors and moving partners.
• Coordinate end-to-end move execution including packing, loading, transit, unloading, and unpacking.
• Act as single point of contact for customer throughout relocation journey.
• Handle on-ground escalations, damage complaints, and service issues with prompt resolution.
• Collect customer feedback and confirmations post-move.
• Identify upsell opportunities for services like home cleaning, storage, painting.
• Update CRM with visit logs and customer details daily.
• Meet weekly and monthly field visit and conversion targets.

Skills

Bike + license

Field sales experience

Interpersonal skills

Self-driven & target-oriented

CRM/Google Sheets literacy

Local Bengaluru knowledge

Education

Graduates preferred

HSC with field experience

Tools

CRM

Google Sheets

Job description

Key Responsibilities:

• Visit customer locations for pre-move surveys and accurately assess household volume, special items, and logistical requirements.
• Build and maintain strong relationships with empanelled PNM vendors and moving partners in your assigned territory.
• Coordinate end-to-end move execution packing, loading, transit, unloading, and unpacking ensuring adherence to committed timelines.
• Act as a single point of contact for the customer throughout the relocation journey.
• Handle on-ground escalations, damage complaints, and service issues with prompt resolution.
• Collect customer feedback and service completion confirmations post-move.
• Identify upsell opportunities for value-added services such as home cleaning, storage, and painting.
• Update job status, visit logs, and customer details in the CRM on a daily basis.
• Meet weekly and monthly field visit and conversion targets assigned by the team lead.

Desired Candidate Profile:

• Own bike + valid driving licence non-negotiable. The role requires daily field visits across the city.
• 03 years of experience in field sales, logistics coordination, or customer relationship management.
• Strong interpersonal and communication skills comfortable dealing with customers and vendors on the ground.
• Self-driven, punctual, and target-oriented with a problem-solving mindset.
• Comfortable using smartphone apps and basic CRM/Google Sheets for daily reporting.
• Graduates preferred; HSC with relevant field experience will also be considered.
• Local candidates with good knowledge of city geography will have an advantage.

What's in It for You:

• Fixed salary + attractive performance-based incentives on every completed move.
• Fuel reimbursement for field visits.
• Health insurance up to 1 lakh.
• Fast-track growth into senior FRM, Team Lead, or Operations roles.
• Structured onboarding and training from day one.
• Work with a high-energy team at India's leading prop-tech company.