Field HR

Delhivery; Ludhiana; On-site; INR 350,000 - 480,000; Full time

Job summary

Delhivery is seeking a Field HR Associate to drive HR activities on ground across warehouses, hubs, and fulfillment centers. You will handle blue-collar hiring, attendance and payroll support, engagement initiatives, and labor compliance at site level.

The role requires managing daily HR operations, coordinating with vendors, and maintaining accurate personnel records while ensuring site-level HR excellence and safety adherence.

Qualifications

• Graduate in any discipline; PG Diploma in HR preferred.
• 13 years of field HR experience in logistics, manufacturing, retail, or facility management.
• Freshers with relevant internship experience may be considered.
• Language: Local language fluency plus basic English required.
• Comfortable with fieldwork and managing blue-collar workforce.

Responsibilities

• Coordinate daily/weekly hiring of warehouse associates, loaders, and delivery staff through vendors and local channels.
• Monitor attendance and payroll data; assist in HR documentation at the site.
• Support contract labor compliance and labor-law recordkeeping at sites.
• Conduct engagement activities and address associate grievances; escalate when needed.
• Maintain HR MIS, dashboards, and coordinate with vendors, operations, and HR leadership.

Skills

People-centric

Proactive

Labor law knowledge

HR documentation

Coordination and reporting

MS Excel & attendance software

Integrity & discipline

Site ownership mindset

Education

Graduate in any discipline

PG Diploma in HR preferred

Job description

Field HR Associate JD

Role Summary

The Field HR Associate will support and execute human resources activities at the ground level across logistics sites such as warehouses, fulfillment centers, and delivery hubs. The role involves blue-collar hiring, attendance and payroll support, engagement activities, labor compliance tracking, and issue resolution for site-based workforce.

Key Responsibilities

Recruitment & Onboarding

• Coordinate daily/weekly hiring of warehouse associates, loaders, delivery staff, etc. through vendors and local channels.
• Manage candidate screening, document collection, and induction processes.
• Maintain trackers for manpower deployment and contractor rotation.

Attendance, Payroll & HR Ops

• Monitor daily attendance through biometric/manual systems.
• Collate and validate attendance data for payroll input in coordination with central HR ops.
• Assist in issuing ID cards, onboarding kits, and HR documentation at the site.

Compliance & Labor Law Support

• Support contract labor compliance (e.g., ESI/PF records, CLRA documentation).
• Coordinate with compliance teams and vendors to ensure audit readiness at the site.
• Maintain updated personnel records as per labor law norms.

Employee Engagement & Grievance Handling

• Conduct engagement activities (e.g., weekly briefings, rewards, celebrations).
• Act as the first point of contact for associate grievances related to wages, safety, shift timings, etc.
• Escalate unresolved issues to regional HR.

HR Reporting & Coordination

• Maintain HR MIS, hiring status, attrition reports, and daily dashboards.
• Coordinate between warehouse operations, vendors, and HR leadership.
• Support audits, safety drills, and training rollouts.

Qualifications

• Graduate in any discipline; PG Diploma in HR preferred
• 13 years of experience in field HR roles (logistics, manufacturing, retail, or facility management)
• Freshers with relevant internship experience may be considered
• Language: Local language fluency + basic English required
• Comfortable with fieldwork and managing blue-collar workforce

Key Skills

• People-centric and proactive
• Basic knowledge of labor laws and HR documentation
• Strong coordination and reporting ability
• Comfortable with MS Excel and attendance software
• High integrity, discipline, and site ownership mindset