Senior Executive - People - Contract Logistics

DP World; Chennai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

DP World Chennai site seeks an experienced HR professional to lead Site HR Operations, Manpower Planning, and Contract Labour Management. You will be the primary HR contact for site employees and operations teams, ensuring compliant execution of HR policies, onboarding, records, and payroll inputs while aligning people practices with site objectives.

This role requires 5–9 years of HR experience, a Bachelors/MBA in HR, strong communication, change management, planning, and project management

Qualifications

• Bachelor's degree or MBA in HR, Business Administration, or a related field.
• 5–9 years of HR experience, preferably in large operations or warehousing environments.
• Strong communication and influencing skills with excellent judgment and analytical ability.
• Demonstrated ability to facilitate organizational change and align HR activities with business objectives.
• Strong planning and project management skills; ability to coach senior leadership.
• Excellent interpersonal skills and stakeholder management across functions.
• Knowledge of labor laws and HR best practices; ability to drive continuous improvement.

Responsibilities

• Manage end-to-end HR operations for warehouse.
• Act as the primary HR contact for site employees and operations teams.
• Ensure effective implementation of HR policies, processes, and initiatives at the site.
• Maintain accurate employee records and HR documentation.
• Ensure timely joining, onboarding and separation processes.
• Provide HR support to employees and supervisors on day-to-day people-related matters.
• Coordinate recruitment, onboarding, and site induction for frontline roles.
• Monitor manpower deployment, attendance, and payroll inputs; coordinate with payroll vendors.
• Ensure site-level compliance with labour laws and statutory requirements.
• Drive site-level employee engagement, welfare initiatives, and workplace discipline.
• Support performance reviews, training, and HR analytics reporting.

Skills

Communication

Influencing

Judgment

Analytical skills

Project management

Interpersonal skills

Change management

HR best practices

Networking

Education

Bachelors/MBA in HR or related field

Job description

Role & responsibilities

Site HR Operations

• Manage end-to-end HR operations for warehouse.
• Act as the primary HR point of contact for site employees and operations teams.
• Ensure effective implementation of HR policies, processes, and initiatives at the site.
• Maintain accurate employee records and HR documentation.
• Ensure timely completion of joining, onboarding and separation processes.
• Provide HR support to employees and supervisors on day-to-day people-related matters.

Manpower Planning & Workforce Management

• Work closely with the Site Operations team to understand manpower requirements.
• Ensure timely fulfilment of contractual manpower requirements.
• Monitor daily manpower deployment against approved requirements.
• Track absenteeism, attrition, overtime, vacancies, and manpower productivity.
• Coordinate with recruitment teams and manpower vendors for timely deployment.
• Support workforce optimization and cost-control initiatives.

Contract Labour Management

• Manage contract workforce in coordination with manpower vendors.
• Ensure availability of required manpower as per operational requirements.
• Monitor contractor attendance, deployment, overtime, wages, and workforce movement.
• Ensure contractors comply with company policies and applicable statutory requirements.
• Coordinate documentation and compliance requirements related to contract labour.
• Conduct regular vendor reviews and highlight manpower/compliance gaps.
• Support resolution of contractor employee grievances.

Attendance & Payroll

• Ensure accurate daily attendance and shift records for employees and contract workers.
• Validate attendance, overtime, leave, incentives, deductions, and payroll inputs.
• Coordinate with payroll teams/vendors for timely and accurate salary processing.
• Resolve employee queries related to salary, attendance, leave, and deductions.

Employee Relations

• Handle employee grievances and ensure timely resolution.
• Conduct regular employee connect meetings and site-level HR interactions.
• Maintain healthy employee relations and workplace discipline.
• Support disciplinary processes in line with company policies and applicable laws.
• Identify potential employee-relations issues and proactively address them.
• Conduct exit discussions and analyze key reasons for manpower attrition.

Employee Engagement

• Drive site-level employee engagement and welfare initiatives.
• Organize employee communication, recognition, celebrations, and engagement activities.
• Improve employee connect and communication at the frontline level.
• Gather employee feedback and share actionable insights with site leadership.
• Support initiatives focused on employee retention and morale.

Recruitment & Onboarding

• Coordinate recruitment for frontline, supervisory, and other site positions.
• Work with manpower vendors to close vacancies.
• Coordinate interview schedules, selection, documentation, background verification, and joining formalities.
• Conduct site induction and HR orientation for new employees.
• Ensure new employees are effectively integrated into the workforce.

Statutory & Labour Compliance

• Ensure site-level compliance with applicable labour laws and statutory requirements.
• Maintain required employee and contract labour records and registers.
• Coordinate with contractors to ensure statutory compliance.
• Support labour inspections, customer audits, internal audits, and compliance reviews.
• Track compliance observations and ensure timely corrective actions.
• Ensure statutory documents, licences, registrations, and records are maintained as required.

Performance & Training

• Support performance management processes for site employees.
• Coordinate periodic performance reviews and documentation.
• Identify training requirements in consultation with site operations.
• Coordinate induction, behavioural, functional, compliance, and safety training.
• Track training participation and completion.

HR MIS & Analytics

Prepare and publish regular site HR reports covering:

• Headcount and manpower deployment
• Vacancy status
• Attendance and absenteeism
• Attrition and retention
• Overtime
• Payroll inputs
• Contract labour status
• Recruitment status
• Training
• Employee grievances
• Engagement activities
• Compliance status

Preferred candidate profile

• Bachelors/MBA in Human Resources, Business Administration, or a related field
• 5-9 years of experience.
• Strong communication and influencing skills are paired with excellent judgment, analytical and conceptual skills.
• Demonstrated ability to facilitate organizational change and to foster linkage between business objectives and human resources activities.
• Demonstration of strong planning skills essential and good project management skills
• Good interpersonal skills and ability to effectively work with/coach senior leadership.
• Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
• Ability to work across the business to implement and execute change.
• Knowledge of labor laws and HR best practices.
• Strong networker, influencer, and team player.