Field housekeeping Supervisor

Ashirbad House Keeping Services; Gurugram District; On-site; INR 300,000 - 480,000; Full time

Job summary

Ashirbad House Keeping Services is seeking a site supervisor to manage housekeeping, pantry, and facility staff on client sites. You will ensure manpower deployment per plan, monitor attendance and discipline, and coordinate with clients on daily operational needs.

The role requires maintaining SOPs, safety, and quality standards, conducting trainings, and reporting to the Operations Manager. A strong focus on client relations and documentation is essential.

Responsibilities

• Supervise housekeeping, cleaning, pantry, facility management, and other site staff as assigned.
• Ensure adequate manpower deployment at the site as per the approved manpower plan.
• Monitor daily attendance, punctuality, grooming, uniform, ID cards, and discipline of employees.
• Allocate duties and shifts to employees and ensure proper work distribution.
• Conduct regular site inspections to ensure service quality and adherence to SOPs.
• Coordinate with clients regarding day-to-day operational requirements, complaints, and service-related issues.
• Resolve routine employee and site-level issues and elevate critical matters to the Operations Manager.
• Ensure proper usage, handling, and maintenance of machinery, equipment, chemicals, and other materials.
• Monitor material consumption and inform the concerned department regarding stock requirements.
• Ensure employees follow safety procedures, company policies, and client‑specific guidelines.
• Conduct toolbox talks, briefing sessions, and on‑the‑job training for site employees whenever required.
• Maintain daily site records, attendance sheets, checklists, inspection reports, and other operational documents.
• Monitor absenteeism and arrange replacement manpower whenever required.
• Ensure timely reporting of employee joining, resignation, absence, misconduct, or other workforce‑related matters to HR/Operations.
• Coordinate with HR for employee documentation, uniforms, ID cards, statutory requirements, and employee‑related concerns.
• Maintain good professional relations with the client and ensure timely resolution of service complaints.
• Ensure compliance with company SOPs, quality standards, and client requirements.
• Conduct surprise inspections and submit regular site reports to the reporting manager.
• Support the Operations team during new site mobilization and manpower deployment.
• Perform any other operational responsibilities assigned by the management.

Job description

Key Responsibilities

• Supervise and manage housekeeping, cleaning, pantry, facility management, and other site staff as assigned.
• Ensure adequate manpower deployment at the site as per the approved manpower plan.
• Monitor daily attendance, punctuality, grooming, uniform, ID cards, and discipline of employees.
• Allocate duties and shifts to employees and ensure proper work distribution.
• Conduct regular site inspections to ensure service quality and adherence to SOPs.
• Coordinate with clients regarding day-to-day operational requirements, complaints, and service-related issues.
• Resolve routine employee and site-level issues and elevate critical matters to the Operations Manager.
• Ensure proper usage, handling, and maintenance of machinery, equipment, chemicals, and other materials.
• Monitor material consumption and inform the concerned department regarding stock requirements.
• Ensure employees follow safety procedures, company policies, and client‑specific guidelines.
• Conduct toolbox talks, briefing sessions, and on‑the‑job training for site employees whenever required.
• Maintain daily site records, attendance sheets, checklists, inspection reports, and other operational documents.
• Monitor absenteeism and arrange replacement manpower whenever required.
• Ensure timely reporting of employee joining, resignation, absence, misconduct, or other workforce‑related matters to HR/Operations.
• Coordinate with HR for employee documentation, uniforms, ID cards, statutory requirements, and employee‑related concerns.
• Maintain good professional relations with the client and ensure timely resolution of service complaints.
• Ensure compliance with company SOPs, quality standards, and client requirements.
• Conduct surprise inspections and submit regular site reports to the reporting manager.
• Support the Operations team during new site mobilization and manpower deployment.
• Perform any other operational responsibilities assigned by the management.