Field Executive For CD

Home Credit; Faridabad District; On-site; INR 148,000 - 295,000; Full time

Job summary

Home Credit is seeking a Field Executive to manage customer visits and daily allocations across the Faridabad district in Haryana, India. The role requires visiting planned sites, updating feedback in MUCH, and uploading house photos of visited cases.

You will adhere to company etiquette, dress code, and integrity standards, while ensuring timely deposit of daily collections and accurate record-keeping in the application system. This position involves field-based work with strict timelines.

Responsibilities

• 1. FE must handle the two portfolio CD Monthly Allocation and daily allocation as per plan.
• 2. FE must visit according to the plan shared by Backend team in MUCH application.
• 3. FE should visit according to time slots and update all visit feedback in MUCH.
• 4. FE must update remarks in the visit log in MUCH application.
• 5. FE should upload house photos of visited cases on MUCH.
• 7. FE should follow the E-receipt process; manually issued receipts must be submitted within 7 days to the supervisor.
• 8. FE must deposit daily collections by 12 PM next day and share deposit slip screenshots with supervisors.
• 9. FE must follow company customer handling etiquette and dress code, and maintain Code of Conduct and integrity as per company norms.

Job description

Hatin (CD-123)

• 1. FE has handle the two portfolio CD Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day
• 2. FE needs to visit as per the plan shared by Backend team (in MUCH application).
• 3. FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application).
• 4. FE has to update details remarks in the visit log (in MUCH application).
• 5. FE has to upload House Photos of the visited cases (on MUCH).
• 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor.
• 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respectively supervisors.
• 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms.