Field Executive For CD

Home Credit; Ghaziabad District; Vor Ort; INR 200.000 - 300.000; Vollzeit

Zusammenfassung

Home Credit is seeking a Field Executive to manage daily customer visits, allocate monthly and daily portfolios, and adhere to company processes. You will work per the backend plan, log each visit in MUCH, upload house photos, and ensure timely E-receipts and deposit reconciliations while maintaining professional conduct and dress code.

The role requires visiting customers across assigned areas, following time slots, and reporting back with accurate visit feedback and remarks in the system.

Aufgaben

• Handle the two portfolio CD Monthly Allocation and daily allocation, visit minimum 15 customers per day.
• Visit as per plan shared by Backend team (in MUCH application).
• Visit according to time slot and update all visit feedback in MUCH.
• Update remarks in the visit log.
• Upload house photos of visited cases on MUCH.
• Follow the E-receipt process; submit manual receipts within 7 days to supervisor.
• Deposit daily collections by 12 PM next day; share deposit slip screenshots with supervisors.
• Follow company customer handling etiquettes and dress code; maintain code of conduct and integrity.

Jobbeschreibung

LONI (CD-123)

• 1. FE has handle the two portfolio CD Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day
• 2. FE needs to visit as per the plan shared by Backend team (in MUCH application).
• 3. FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application).
• 4. FE has to update details remarks in the visit log (in MUCH application).
• 5. FE has to upload House Photos of the visited cases (on MUCH).
• 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor.
• 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors.
• 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms.