Field Executive For MA

Home Credit; Kota; On-site; INR 180,000 - 260,000; Full time

Job summary

Home Credit in Sawai Madhopur (MA) seeks a field executive to manage monthly allocations and daily visits, with a minimum of 15 customer visits per day and strict adherence to company norms.

You will visit per the Backend plan in the MUCH app, update visit logs, upload house photos, and aim for the stated conversion and resolution targets, with timely receipt processing.

Maintain professional conduct, dress code, and integrity; submit manual receipt books and related documents within seven days.

Qualifications

Responsibilities

• Visit per backend plan in MUCH app and update visit logs.
• Upload house photos of visited cases.
• Maintain 50% minimum conversion on DA allocation and 47% resolution for MA allocation as per business requirement.
• Follow E-receipt process and submit manual receipts within 7 days to supervisor.
• Deposit daily for previous day's collection by 12 PM next day and share deposit slip screenshots.
• Adhere to customer handling etiquettes, dress code, and integrity as per company norms.
• Submit manual receipt books ops copy to quality team within 7 days of issuance.

Job description

SAWAI MADHOPUR (MA)

• 1. FE has handle the two portfolio Monthly Allocation as well as daily allocation and Minimum 15 customers visits to be done per day
• 2. For MA Cases - FE needs to visit as per the plan shared by Backend team (in MUCH application).
• 3. For DA Cases- FE need to visit according to time slot and All visit Feedback has to be updated (in MUCH application).
• 4. FE has to update details remarks in the visit log (in MUCH application).
• 5. FE has to upload House Photos of the visited cases (on MUCH).
• 6. FE Should ensure 50% minimum conversion on DA allocation on daily basis and for MA allocation, minimum 47% resolution should be achieved and as per the business requirement target can increase or decrease.
• 7. FE Should follow the E- receipt process. If any manual receipts are issued, those need to be submitted with-in 7 days to their respective supervisor.
• 8. FE has to deposit daily for the previous days collection by 12 PM next day and should share screenshots of the deposit slip to his respective supervisors.
• 9. He has to follow company process in terms of customer handling etiquettes and dress code while he is on field along with maintaining the Code of conducts and integrity as per company norms.
• 10. Manual receipt books ops copy to be submit to quality team within 7 days of issuance to customer.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.