Field Executive

MH Techin; Pune District; On-site; INR 223,000 - 357,000; Full time

Benefits offered by this job

Travel allowance

Mobile reimbursement

Performance bonuses

Growth opportunities

Job summary

A growing technology company in Pune is seeking a proactive and experienced Field Executive. You will manage on-site client interactions, product deployments, and troubleshoot technical issues independently. This role requires a minimum of 2 years of relevant experience, good communication skills, and a willingness to travel extensively. Opportunities for growth into team lead positions are available.

Qualifications

• Minimum 2 years of relevant field experience in technical services or operations.
• Willingness to travel extensively across locations.
• Experience in field roles within a tech, telecom, or product-based company.
• Basic understanding of IT systems, hardware installation, or mobile apps.
• Familiarity with customer service protocols and basic troubleshooting.
• Willingness to travel extensively across locations (bike/license preferred).

Responsibilities

• Visit client sites for installation, demonstration, and maintenance of products.
• Coordinate with internal technical teams for smooth service delivery.
• Maintain accurate documentation of visits and issues handled.
• Conduct product training and guidance sessions for client personnel.
• Maintain accurate documentation of visits, issues handled, and client updates.
• Ensure timely resolution of on-ground issues and report escalations when necessary.
• Support logistics coordination for hardware deliveries and inventory tracking.
• Represent MHTECHIN professionally during all field assignments.

Skills

Good communication and interpersonal skills

Ability to work independently

Basic understanding of IT systems

Familiarity with customer service protocols

Knowledge of local geography

Travel readiness

Local geography knowledge

Education

Diploma or Bachelor's degree in Engineering / IT / Business Administration

Tools

CRM tools

Job description

Experience: 2+ Years
Company: MHTECHIN
Location: Pune
Job Type: Full-Time
Salary: As per industry standards / Negotiable

About MHTECHIN

MHTECHIN is a growing technology company specializing in software solutions, embedded systems, and smart innovations for industries like finance, agriculture, and enterprise automation. We’re expanding our on-ground team to enhance client interaction, project deployment, and technical service delivery.

Job Summary

We are looking for a proactive and experienced Field Executive to manage on-site client interactions, product deployments, troubleshooting, and support. The ideal candidate will be tech-savvy, responsible, and capable of handling field operations independently.

Key Responsibilities

• Visit client sites for installation, demonstration, and maintenance of MHTECHIN products.
• Coordinate with internal technical teams for smooth service delivery.
• Collect client feedback and relay product improvement suggestions to the team.
• Conduct product training and guidance sessions for client personnel.
• Maintain accurate documentation of visits, issues handled, and client updates.
• Ensure timely resolution of on-ground issues and report escalations when necessary.
• Support logistics coordination for hardware deliveries and inventory tracking.
• Represent MHTECHIN professionally during all field assignments.

Required Qualifications & Skills

• Minimum 2 years of relevant field experience in technical services or operations.
• Good communication and interpersonal skills.
• Ability to work independently and handle multiple field visits per day.
• Basic understanding of IT systems, hardware installation, or mobile apps.
• Familiarity with customer service protocols and basic troubleshooting.
• Willingness to travel extensively across locations (bike/license preferred).
• Knowledge of local geography and fluency in local language(s) a plus.

Preferred Qualifications

• Diploma or Bachelor's degree in Engineering / IT / Business Administration.
• Experience in field roles within a tech, telecom, or product-based company.
• Ability to use CRM tools or field reporting apps.

Perks & Benefits

• Travel allowance and mobile reimbursement.
• Exposure to technology-based solutions and growth opportunities.
• Performance bonuses based on successful deployments and client satisfaction.
• Opportunity to transition into team lead or operations manager roles.

How to Apply

Send your updated CV and a short cover letter to [e-mail] with the subject:
"Field Executive Application – [Your Name]"