Field Collection Executive

Awign; Ghaziabad District; On-site; INR 134,000 - 246,000; Full time

Job summary

Awign in India is looking for Field Router Recovery Executives to recover Tata Play Broadband routers after service disconnection or cancellation. The role involves daily field visits, direct customer interaction, and timely device collection.

You will visit customer locations, coordinate pickups, update status in the tracker, work with the operations team, and strive to meet daily and monthly recovery targets while handling devices safely according to guidelines.

Responsibilities

• Visit customer locations assigned for router recovery.
• Contact customers before visiting and schedule pickups.
• Recover Tata Play routers and other accessories, if applicable.
• Update the recovery status in the assigned application or tracker.
• Coordinate with the operations team regarding daily progress.
• Ensure devices are handled safely and submitted as per company guidelines.
• Meet daily and monthly recovery targets.

Job description

This job is provided by apna.co We are looking for motivated Field Router Recovery Executives to recover Tata Play Broadband routers from customers after service disconnection or cancellation. The role requires daily field visits, customer interaction, and timely device recovery while maintaining professional conduct.

Key Responsibilities

• Visit customer locations assigned for router recovery.
• Contact customers before visiting and schedule pickups.
• Recover Tata Play routers and other accessories, if applicable.
• Update the recovery status in the assigned application or tracker.
• Coordinate with the operations team regarding daily progress.
• Ensure devices are handled safely and submitted as per company guidelines.
• Meet daily and monthly recovery targets.