Field Collection Executive

Awign; India; On-site; INR 167,000 - 279,000; Full time

Job summary

Awign is seeking Field Router Recovery Executives to recover Tata Play Broadband routers from customers after service disconnection or cancellation. The role involves daily field visits, direct customer interaction, and timely device recovery while maintaining professional conduct.

Responsibilities include visiting customer locations, scheduling pickups, recovering routers and accessories, updating recovery status in the tracker, coordinating with the operations team, and ensuring devices are

Qualifications

• Willingness to travel daily for field pickups.
• Ability to interact professionally with customers.
• Capable of handling devices safely and following guidelines.

Responsibilities

• Visit customer locations assigned for router recovery.
• Contact customers before visiting and schedule pickups.
• Recover Tata Play routers and accessories, if applicable.
• Update the recovery status in the assigned application or tracker.
• Coordinate with the operations team regarding daily progress.
• Meet daily and monthly recovery targets.

Skills

Field work

Customer interaction

Coordination with operations

Safety handling

Job description

Job Description:

This job is provided by apna.co We are looking for motivated Field Router Recovery Executives to recover Tata Play Broadband routers from customers after service disconnection or cancellation. The role requires daily field visits, customer interaction, and timely device recovery while maintaining professional conduct.

Key Responsibilities

• Visit customer locations assigned for router recovery.


• Contact customers before visiting and schedule pickups.


• Recover Tata Play routers and other accessories, if applicable.


• Update the recovery status in the assigned application or tracker.


• Coordinate with the operations team regarding daily progress.


• Ensure devices are handled safely and submitted as per company guidelines.


• Meet daily and monthly recovery targets.