Faculty & Test Coordinator (FTC) | Associate | Vidyapeeth

Physicswallah; Gurugram District; On-site; INR 450,000 - 600,000; Full time

Job summary

PhysicsWallah Limited is seeking a proactive Faculty Coordinator to join our Academic Operations team. You will serve as the primary liaison between faculty members and management, ensuring smooth teaching-related operations and precise tracking of workloads, schedules, and resources.

The role requires excellent English and Hindi communication, strong organization, and hands-on experience with EdTech platforms, LMS tools, MS Office and Google Workspace. Work from office in India.

Qualifications

• Excellent verbal and written communication in English and Hindi.
• Strong organizational skills with ability to manage multiple trackers.
• Ability to remain calm under pressure while handling faculty concerns.
• 14 years of experience in academic operations, coordination, or support preferred.
• Basic understanding of EdTech platforms and LMS tools.
• Proficiency in MS Office and Google Workspace.
• Familiarity with Jot Forms and scheduling tools.
• Proactive attitude with focus on faculty satisfaction and operations.

Responsibilities

• Handle daily operations like updating faculty workload trackers and daily connect sessions.
• Maintain daily grievances tracker and class start tracker; manage replacements as needed.
• Coordinate weekly timetable, replacement schedule, and workload fill across faculty.
• Support faculty issue handling via calls, meetings, and emails; escalate as needed.
• Oversee onboarding assets (VPN, Teacher IDs, gear) and training.
• Coordinate training content, CPR summaries, syllabi checks, and module form submission.
• Compile monthly reports on replacements, hours, and faculty data; manage studio bookings.

Skills

English & Hindi

Organizational skills

Calm under pressure

14+ years experience

EdTech familiarity

MS Office

Google Workspace

Jot Forms

Scheduling tools

Proactive attitude

Tools

MS Office

Google Workspace

Jot Forms

Scheduling tools

Job description

Job Description: Faculty Coordinator

Job Title: Faculty Coordinator

Organisation: PhysicsWallah Limited

Work Mode: Work from Office

Timings: As per operational requirements

Job Summary

We are looking for a proactive and detail-oriented Faculty Coordinator to join our Academic Operations team at PhysicsWallah Limited. The ideal candidate will serve as the primary point of contact between faculty members and management, ensuring the smooth functioning of all teaching-related operations. This role demands strong organizational skills, the ability to manage multiple operational trackers, and the commitment to resolve faculty concerns efficiently and effectively.

Key Responsibilities

• Daily Operations
  • Update the daily faculty workload tracker and ensure accurate records are maintained
  • Conduct daily meetings and connect sessions with faculty members (FCs Daily Connect)
  • Maintain and update the Daily Faculty Grievances Tracker with timely follow-ups
  • Monitor and record the Class Start Tracker for both First Half and Second Half sessions
  • Coordinate and process daily class replacements as required
  • Manage and respond to the Daily SSM Response Form
  • Update the SMM Tracker Sheet on a daily basis
• Weekly Operations
  • Prepare and circulate the Weekly Timetable (TT) and Replacement Schedule
  • Facilitate and track the weekly workload fill for all faculty members
  • Conduct and update the weekly class count
  • Compile and submit weekly faculty performance ratings
• Faculty Support Issue Handling
  • Handle faculty issues and queries through calls, meetings, and email communications
  • Manage faculty issue diversion and tagging to appropriate teams or stakeholders
  • Coordinate and resolve faculty technical issues including VPN setup, system access, and tool-related concerns
  • Manage and elevate BM-level faculty issues as required
• Onboarding Asset Management
  • Coordinate faculty onboarding closures and ensure proper alignment with relevant teams
  • Manage assets including green chroma setup, T-shirts, jackets, and microphone form submissions
  • Oversee VPN installation and Teacher ID creation form for new faculty
  • Coordinate green chroma installation and conduct necessary training for faculty
  • Track module Jot Form submission status and follow up as needed
• Training, Compliance Content
  • Facilitate QBG (Question Bank Generation) training and ensure proper access is provided
  • Support community video creation and submission processes
  • Maintain and update CPR Summary with relevant dates
  • Verify test syllabi to ensure accuracy and completeness
• Monthly Reporting Coordination
  • Compile monthly faculty data reports covering replacements and hours count
  • Coordinate studio bookings via mail and scheduling
  • Send and track extra class mails to faculty and relevant stakeholders
  • Collect and maintain up-to-date faculty details and documentation

Requirements

• Excellent verbal and written communication skills in English and Hindi
• Strong organizational skills with the ability to manage multiple trackers and tasks simultaneously
• Ability to remain calm under pressure and handle faculty concerns professionally
• 14 years of experience in an academic operations, coordination, or support role is preferred
• Basic understanding of EdTech platforms, LMS tools, and online education systems
• Proficiency in MS Office (Excel, Word, Outlook) and Google Workspace (Sheets, Forms, Drive)
• Familiarity with Jot Forms, scheduling tools, and communication platforms
• A proactive attitude with a strong focus on faculty satisfaction and operational excellence

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.