Job Summary
The Senior Manager, Office of Faculty, will lead the administrative and operational functioning of the office, ensuring that systems, processes, and support services are efficient, well-coordinated, and responsive to faculty needs. The role is equally about running day-to-day operations and improving the systems behind them, working credibly with academic staff, senior leadership, and administrative teams across the University. Within six months, you will have taken ownership of the office's core operating systems and be driving improvements to faculty-facing processes with minimal oversight.
Job Details
- Location: Sonipat, Haryana
- Department: Office of Faculty
- Reports To: Director, Office of Faculty
- Role Type: Full-time
- Experience: 7-9 years
Roles and Responsibilities
- Lead faculty administrative and operational services, coordinating operational planning and continuously improving systems, policies, workflows, and standard operating procedures across the office.
- Monitor operational performance, identify gaps, and act on opportunities to improve efficiency and service quality.
- Support faculty recruitment in coordination with HR and academic teams, and coordinate the onboarding and induction of new faculty, tracking appointments, offers, and joining formalities through to completion.
- Organise faculty meetings end-to-end - scheduling, agendas, minutes, and follow-up on agreed actions - and support the Director, Office of Faculty, on key decisions and initiatives.
- Build and maintain faculty dashboards and management reports, analysing underlying data to support planning, reviews, and decision-making, while ensuring data accuracy, consistency, and confidentiality.
- Maintain faculty data required for accreditations, rankings, reviews, and institutional reporting, working with other departments to collect, verify, and organise this information within required timelines.
- Oversee faculty housing allocation with Operations and office space allocation, and build effective working relationships with HR, Finance, IT, Procurement, and other administrative departments.
Qualifications
- Education: Graduate degree in any discipline; a postgraduate qualification in management, administration, education, human resources, or a related field preferred.
- Experience: 7-9 years of relevant experience in administration, operations, or programme management, ideally in a university or higher-education environment.
- Technical: Strong proficiency in Microsoft Excel, including building and maintaining dashboards and management reports to a high standard of accuracy; working knowledge of AI and automation systems and institutional data systems such as Interfolio.
Who You Are
- You take ownership of the office's operating systems end-to-end, diagnosing where processes break down and redesigning workflows rather than just patching issues as they arise.
- You exercise sound judgment and discretion when handling confidential faculty and institutional information, knowing what can be shared, with whom, and when.
- You build credibility quickly with both senior academic leadership and administrative teams, adapting your approach to each audience without diluting your message.
- You lead through influence rather than authority, aligning HR, Finance, IT, Procurement, and academic departments around shared faculty-support priorities.
- You hold yourself and the office accountable for data accuracy and timeliness, treating dashboards and institutional reporting as decision-grade rather than administrative record-keeping.