Facility Soft Service Executive

Knight Frank; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Knight Frank India Private Limited invites applications for a Facility Soft Service Executive in Mumbai. The role involves managing daily residential facility operations, coordinating with vendors for soft services, and ensuring safety and a clean, organized work environment.

You will deliver excellent customer service to residents, staff, and visitors, resolving issues promptly and efficiently while maintaining high service standards in a busy facilities team.

Qualifications

• 2-8 years of experience in facility and property management or related field.
• Strong knowledge of property management principles and practices.
• Excellent customer service skills with ability to handle multiple stakeholders effectively.

Responsibilities

• Manage daily residential facility operations, including housekeeping, maintenance, and repairs.
• Coordinate with vendors and contractors for various soft services such as laundry, linen supply, and pest control.
• Ensure compliance with health and safety regulations and maintain a clean and organized work environment.
• Provide excellent customer service to residents, staff, and visitors by resolving issues promptly and efficiently.

Job description

Role - Facility Soft Service Executive

Company - Knight Frank India Private Limited

Division - Facilities Management Services

Department - Operations

Location - Mumbai

Job Title - Facility Soft Service Executive

Grade - 11

Status - Permanent

Reporting to Facility Manager

Scope

Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank and together with its New York-based global alliance partner, Newmark Grubb Knight Frank, operate from over 411 offices, in 59 countries, across six continents and has over 13,000 employees.

In India, Knight Frank is headquartered in Mumbai and has more than 1,000 experts across Bangalore, Delhi, Pune, Hyderabad, Chennai, Kolkata and Ahmedabad. Backed by strong research and analytics, our experts offer a comprehensive range of real estate services across advisory, valuation and consulting, transactions (residential, commercial, retail, hospitality, land & capitals), facilities management and project management.

For more information visit www.knightfrank.co.in

Roles and Responsibilities :

• Manage daily residential facility operations, including housekeeping, maintenance, and repairs.
• Coordinate with vendors and contractors for various soft services such as laundry, linen supply, and pest control.
• Ensure compliance with health and safety regulations and maintain a clean and organized work environment.
• Provide excellent customer service to residents, staff, and visitors by resolving issues promptly and efficiently.

Job Requirements :

• 2-8 years of experience in facility and property management or related field.
• Strong knowledge of property management principles and practices.
• Excellent customer service skills with ability to handle multiple stakeholders effectively.