Executive Facility - Soft

Cushman & Wakefield

Hyderabad

On-site

INR 450,000 - 650,000

Full time

2 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Cushman & Wakefield is seeking an Executive Facility - Soft to manage the soft skill service delivery during shifts, ensuring timely completion of pending work and adherence to SLA/KPI.

Responsibilities include supervising housekeeping muster, coordinating with housekeeping teams, conducting facility walkthroughs, preparing weekly rosters for Helpdesk/Front Office/Mail Room, and maintaining logs for action tracking and policy adherence.

Qualifications

Graduate degree required.

Responsibilities

Manage all aspects of the soft skill service delivery system during the shift.
Facility Coordinator is accountable for completion of pending work.
Supervise housekeeping muster and coordinate with housekeeping teams to address issues.
Update the duty manager or in-charge on TR/VIP visits and issues needing attention.
Ensure facility walk-throughs to check rest rooms and common areas for housekeeping quality.
Prepare weekly rosters for Helpdesk, Front Office, and Mail Room; communicate in advance.
Adhere to policies, processes, procedures and statutory documents; ensure SLA and KPI are met.
Coordinate with Engineering for issues requiring their support.
Provide daily oversight of Space Administration Office and manage space allocations.

Education

Graduate

Job description

Job Title

Executive Facility - Soft

Job Description

Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work.

Major Responsibilities:

To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
To discuss and assist facility manager on monthly basis on the vendor performance matrix
To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
To make facility tour and list out all such actions needed.
Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
To adhere to Policies, Processes & procedures and also the statutory documents.
To adhere to SLA & KPI as agreed.
To coordinate with Engineering team for any such issues that needs their help.
Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
Creates, coordinates, and facilitates business processes for maintaining accurate space information;

Qualification