Facility Manager

alt.f coworking; Gurugram District; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading coworking space provider in Gurugram is looking for a Facility Operations Manager to oversee maintenance activities and ensure the seamless functioning of services across multiple properties. The ideal candidate will manage vendor relationships, supervise facility operations, and drive service excellence by efficiently handling service-related tickets. Strong problem-solving skills and a client-oriented approach are essential for enhancing the customer experience.

Qualifications

• Proven experience in managing facility operations and vendor relationships.
• Strong problem-solving skills with a client-oriented approach.
• Familiarity with maintenance activities and safety standards.

Responsibilities

• Ensure seamless functioning of services across multiple properties.
• Supervise maintenance activities and conduct routine inspections.
• Handle and track service-related tickets ensuring closure within SLAs.

Job description

Responsibilities

Ensure seamless functioning of services across multiple properties/centers, including vendor management, client support, and facility operations.

Deliver timely resolution of service requests and breakdowns raised by clients or internal teams.

Support workspace modifications and customization requests across departments to enhance client experience.

Facility & Maintenance Oversight

• Supervise maintenance activities including plumbing, electrical, HVAC, carpentry, and general repair work.
• Conduct routine facility inspections to uphold safety, compliance, and quality standards.
• Manage preventive maintenance schedules and ensure maximum uptime of critical infrastructure.
• Coordinate with external vendors (plumbers, electricians, carpenters, technicians) and monitor work quality and timelines.
• Oversee procurement, ordering, and stock levels of maintenance materials and consumables.
• reports, and Google sheet/excel-based trackers

Service Excellence & Ticketing

• Handle and track service-related tickets (backend); assign, follow up, and ensure closure within SLAs.
• Drive operational efficiency by monitoring ticket resolution and capturing client